Widening Your Market
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Marketing is an important aspect of any business. One thing that I have noticed about the advertisement practices at Phone Smart is that multiple avenues are utilized in order to reach the maximum number of potential clients. A particular channel that is used to encourage a sales increase is the internet. On Tron’s business card, five different websites are listed. This increases the chances of a client finding out about PhoneSmart and StorageMart when he or she is using a search engine.
Also, self storage blogs that are posted on a few of those websites are used to inform clients about what actually goes on in the call center. The internet is a great business tool because it is so easy to build a website and keep it updated. Information about almost anything can be found and shared almost effortlessly (at least compared to other means of information sharing). I think that the fact that PhoneSmart has made it a point to be a forerunner of using the internet as a sales tool is a great business practice. On that note, I am incredibly glad that blogs are used as an information source because they provide a great way to have a voice at PhoneSmart and give our readers a fresh perspective on our call center life.
Written by: Shauna AuBac, new member of the PhoneSmart call center team.
Thanks for reading PhoneSmarts self storage blog, a diary of life in a self storage call center.
PhoneSmart is your offsite sales force and call center in Columbia, Missouri.
Rent storage at 112 168th St. S, Spanaway, WA 98387
Disclamer: This entry is intended to promote our partner StorageMart and some or all participants received compensation.

