Today is apparently the biggest online shopping day. People are trying to scoop up deals from the day after Thanksgiving and the weekend. One of the things many news casters are recommending is watch out for identity theft. With so many people shopping and people rushing about, many will forget to use the usual safeguards that they would normally use.
We get many calls in the call center asking for a self storage quote; and when asked if they want to reserve a unit say they don’t want to give out their credit card number. This is totally understandable because of people being scared of identity theft. While we don’t try to weasel the number out of the caller but we do try and reassure them that they are the ones that called us and that we will do everything we can to safeguard their credit card number. Some of our clients use a hold system where nothing is charged on the card and the self storage unit is held, kind of like a hotel room reservation. Some clients use a ten dollar reservation to hold the self storage unit. The ten dollars is then credited to their account when they come into rent. The lesson here is to trust you gut and don’t give out your credit card if you feel uncomfortable. But calling a trusted business can put your mind at ease about the safety of your identity.
Written by Natalie Thomas, TQAS executive.
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Disclamer: This entry is intended to promote our partner StorageMart and some or all participants received compensation.
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