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What do you say?

  • Welcome to the self storage blog, our diary of self storage trends.

    Why do we often say, “How may I help you?” when we answer the phone at our self storage properties? Maybe we should say something else?

    I asked our team at PhoneSmart to come up with some different ways of greeting callers. Here are some of the things we came up with. Tell me if you like any of them.

    “What storage questions may I answer for you today?”

    “How may I assist you with storage today?”

    “Would you like to take advantage of our ______ special today?”

    Thank you for calling… This is ____, Would you like to hear about our specials today?

    This is ____ Let me help you plan your storage reservation today.

    “Thanks you for calling _____________ where we offer a clean, secure, and friendly environment.”

    Thanks for calling _____, the answer to your storage needs. What may I help you with?

    _(store name)_ My name is ____ and I’d love to help meet your storage needs

    StorageMart, this is ____.are you needing to rent a storage unit today?

    StorageMart, this is —I am happy to help you with your storage needs.

    What storage needs can I help with?

    …let’s get you a unit reserved.

    Hi, this is ____ … How can I service your storage needs?

    Hi, this is ____… your storage specialist, how can I be of help?

    Hi this is ___Thank You for calling Storage-Mart, Do you need storage?

    Hi this is ____Thank You for calling Storage-Mart, are you a current tenant or do you need storage?

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    Disclamer: This entry is intended to promote our partner StorageMart and some or all participants received compensation.

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