Watch your telcos

In case you haven’t had a wacky experience with your local phone service provider, I’ll pass you a word of caution. If you do anything with your phone service…change a line, switch to VOIP, add or subtract a service, place a repair order, make sure your call forward orders are not wiped out.

Many times a call forward order that sends your missed calls to us will evaporate when the telco is doing some other kind of work on your account. If you put in a work order, make sure the rep you are speaking with knows to maintain your call forward orders.

After the work is complete, check the lines to make sure the call fowrard orders are actually working.

thanks, Tron

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