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Self Storage PaymentBy Joel on October 19, 2011 | No Comments
Not everyone has all of their stuff together. People as a whole attempt to be organized but they are really not. To help their selves out with being organized, people have payments automatically come out of their checking account so if they forget, they will still make the payment they were scheduled to make without a late fee. Of course they have to ensure that they have the money in their account for the payment to be made. If a customer forgets their payment arrangements often, they can set up with the self storage facility to where they can take the payments out automatically. This way you can stay up to date on your self storage facility.
There are so many different methods in order for a self storage facility to take payments for the customer. It is a good idea for the self storage manager to inform the customer on the different ways they are able to pay their monthly rent. The manager will tell the customer that they are able to pay their rent online, they can come by the store or they will be able to call the payment in. Now the customer will have to understand the different ways they are able to make a payment. The truth is not all facilities will allow all the methods of making a payment detailed above.
For some self storage facilities they will tell you they do not want to take payments over the phone because they want to reserve the phone for new customers. If the customers that are only wanting to make a payment call in then that could tie up the lines for new customers to call in. Again, the facility manager would need to ensure they are informing the customers of this procedure. It is good to verbally tell the potential renter and also to put that fact in the renal agreement. This way if the customer has a disagreement, the manager can point out the agreement on the lease.