Welcome to the self storage blog, whwere we look at the self storage business.
Today was a pretty slow day compared to the last few weeks. This is what we expect in the middle of a busy month. We usually see a big dip in rental demand this time of month. It is a let-down to our telesales reps who have been living on storage adrenaline for the last few weeks. They don’t have many chances to hit home runs between now and the 14th or so. That is when end-of-month demand will start to heat up. Today you can hear a lot of calls about tenant’s past-due rent and account questions.
These days do allow us to catch our breath, re-examine call volume and staffing projections. We also saw which new staff memebers could handle the rush and which couldn’t. So we have lost one rep who could not make it work. But that is okay. This is a challenging position and if a person is not cut out for it, it is better for them, for us, for our clients and for the callers, if they find another line of work. And we see there is always another talented prospect in the wings. So we will have three new sales trainees working next week. If they catch on, they will be able to swing up to par by the end of the month. This time of year, it is easy to get someone a lot of experience quickly.
bye for now, Tron
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Disclamer: This entry is intended to promote our partner StorageMart and some or all participants received compensation.
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