Is Self Storage Missing An Opportunity?
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I thought that PhoneSmart had found a way to utilize every possible form of communication. The company has an inbound call center, an outbound call center, an email system for web leads, and extensive website, a newsletter, a magazine, and the ever-traveling Tron. Well, I was wrong. On Thursday I made a very strange outbound call. I called a fellow in California who had inquired about a storage unit online. He was very interested in renting from the location after I told him about the facility’s amenities, the availability of the units, and a few sample rates.
The call itself was odd because the man seemed a little uncomfortable during our conversation. Towards the end of our exchange, I figured out why. He was getting acupuncture while I was filling him with storage knowledge. He wanted to go see the facility when he was done, but he needed the address. He requested that I text message the address to him, and I did. I am a PhoneSmart team player.
So now all PhoneSmart needs is an outbound cell phone to text message information to potential tenants. It would allow the company to cover one more corner of the storage industry.
Written by: Shauna AuBac
Thanks for reading PhoneSmart’s self storage blog. We’re on the cutting edge of the self storage industry.
PhoneSmart is your offsite sales force and call center in Columbia, Missouri.
4615 National Park Hwy, Carlsbad, NM 88220 has a self storage unit for you.
Disclamer: This entry is intended to promote our partner StorageMart and some or all participants received compensation.