HANG UPS = LOST MONEY
-
Wendy Lane seasoned PhoneSmart call center rep offers these observations on hang-ups.
Welcome to the PhoneSmart call center blog and insider view of the self-storage industry.
We all hate calls that end in “click.” Sometimes it can’t be helped. Sometimes, we just don’t have the right price or the best location. Still there is no reason for a person to be rude and just hang up. But it is one of the downfalls of this profession. If we are to answer the phones we cannot predict which calls are going to be genuine calls for self storage and which ones are not.However, if you own a self storage business it is almost silly not to have a backup plan for times when you can’t get to the phone. So that is where PhoneSmart can come in and handle those phone calls and of course all of the less desirable phone calls and hang ups. We are equipped to handle every storage situation. We have trained storage professionals waiting to answer your customer’s calls and turn that call into some revenue for your storage facility. We offer a variety of services and what do you have to lose? Everyone wants to make money and see their sales increase and we are eager to make that money for your facility. Then at least you will not be the one getting hung up on!!!!Self Storage in Hialeah, Florida Call Manager Willie at (305)826-4119, 1300 West 49th Street
Contact center services at Total Quality Assurance Services
Disclamer: This entry is intended to promote our partner StorageMart and some or all participants received compensation.
Leave a Comment

