Does Size Really Matter?

Here at PhoneSmart we are small potatoes compared to some call center operations. Does that mean we have small ideas? No. In fact, when I was hired I was told by Tron, our director, that PhoneSmart was a small company with big ideas. We pride ourselves in our training and our call center sales services. We are not an answering service, but in fact we are an off site sales solution. We “sell” self storage, which is more than some of the big guys do in their call centers. We constantly strive to keep our reps at the cutting edge of the storage industry information with on going training. We self monitor our reps with our Total Quality Assurance Service department. We share common goals for the company and are rewarded when those goals are met.