Discover How To Turn Your Missed Calls Into Profit

August is here and every year around this time I say, where did the summer go? Schools are starting back, vacations are winding up but the heat of the summer remains. Because we answer for clients across the US we follow all the seasons of weather and seasons of busyness. Typically we will stay busy with self storage inquiries well into September. Last year our business stayed steady well into October. Don’t think there is any down time in our call center. When we aren’t experiencing our normal call volume, we use the time for refreshing our sales skills and training. It’s important to always be on your A game when it comes to customer service and sales.

If you are interested in keeping your sales staff trained throughout the year, give us a call at 1-866-639-1715 or check us out on the web; www.phone-smart.info, for information on our Training Packets, Role Play Helpline, Secret shopping, Sales Training and Seminars. Our Director, Tron Jordheim and two representatives (Natalie Thomas and Sarah Little) from our TQAS department will be attending the SSA show in Las Vegas, September 6-8th. Stop by the PhoneSmart booth and say hello; we would love to meet you and share some ideas we have about turning your missed calls into profit.

Written by Natalie Thomas, TQAS executive and business blog writer.

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Disclamer: This entry is intended to promote our partner StorageMart and some or all participants received compensation.

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