Direction

Welcome to the self storage blog, our diary of the self storage business.

Location is one of the main reasons people choose a storage location. Recently here at the call center, we have the added convenience of using an internet map program to assist prospective tenants find their way to the storage facility. I have been able to go the extra mile for callers and in the process of being helpful have snagged quite a few rentals along the way.

Just the other day, the caller was ending the call by saying “I will drive over there to see how far the location is from my home and I will call you back if it is not too far”. I grasped the opportunity to use my new resource! Turned out it was 1.39 miles away from his home and we secured the reservation in less than a minute. This not only got a reservation for the store, but helped my caller by saving his time as well as gas!
This is only one example of how using the Internet for driving directions has helped me in the past month of having this resource!
Thanks to those here at the call center who up keep our computer systems!
-Maria

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Disclamer: This entry is intended to promote our partner StorageMart and some or all participants received compensation.

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