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  • Short Term Leases are a Convenience of Self Storage
    By jeff on March 17, 2011 | 4 Comments4 Comments  Comments

    Miami Airport storage units might do a lot of short term leasing.  When your business is very close to an airport, one might do business a little different than usual.  Miami is one of the most vibrant cities in the United States of America.  People from all over the world come to this great city for a number of different reasons.  The airport here is a very busy one, with people from all over the world coming here.  They come here for conventions and vacation.  The storage units by airports are doing business a lit bit differently than say a storage place in downtown.  Most storage places do not want to rent spaces for a few days or a few weeks at a time.  This high turnover rate of storage units is not the best way to make profits compared to long time customers.  Like most business loyalty and liking a product you have bought is always a good feeling for the consumer.  Our parents probably bought the same products for most of their lives because of product loyalty.  We studied this in a marking class more than a few times.  Look at Coke and Pepsi, some people will only drink coke and some people will only drink Pepsi.  They kind of taste a lot like the same flavor, but people will be loyal to one or the other for a lot of reasons.  We all like what we like we guess, but marketing has come such a longs way now, it has become a science to be studied and practiced.  Marketing has actually helped the United States of America because profit is good in a free enterprise system.

    Miami Airport storage units use this short time leasing because they might just have to.  In a free enterprise, the consumer is the one with all the power.  Power to the people as one of the Beatles once said in a song.  This promotes freedom and this great power that consumers have, help keep us free even more than a government can do.  The government can protect us from invaders and bad guys, but the consumer can make all the decisions on what business should be selling us.  If people kept from not buying sugar in foods and started buying more good food, companies would produce more good food to keep profits where they need to be.  What a great idea for such a system to work on.  It is better than any other in the entire world.  Yes, it is not perfect, but it is the best we got, and that is a good thing.

    Miami Airport storage units will rent short term we believe.  Like we said earlier, most storage places want long term customers like most businesses do.  Storage places want that too.  If all your customers are short term or just need storage for a few days or weeks, you might as well do it.  One can not have so many empty storage units on your property making no money at all.  Vacant storage units are never a good idea unless of course if renting them out so cheap, hurts your profit.  Business is a great thing but do not go in it without learning how it all works.  It will be a great education.  Good luck.

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  • The Cheapest Storage Unit isn’t Always the Best Value
    By jeff on February 2, 2011 | 3 Comments3 Comments  Comments

    You were thinking about calling around to all of the Waldorf self storage properties, getting prices, and then choosing the cheapest. Luckily, you are now reading this article so you will no longer be at risk of making this terrible, but common mistake. Sure, a low price sounds great, but at what cost. You should remember that not all Waldorf self storage units are created equal. There is a huge difference from one site to the next. The economy is not the best and customers in Maryland do not have a lot of extra money right now. That is obvious. You do not have to spend too much more on storage to get quality. In fact, if you find a good enough special, it may even end up being cheaper over the long run.

    Cheap storage units are bad for a variety of reasons. Just to name a few, they are susceptible to theft, they can leak, and they can have infestations. These are all bad outcomes, obviously and you want to find a Waldorf self storage that takes the necessary precautions to stay away from this. Call around to facilities in Maryland but do not just get the prices, ask a few other questions while you have them on the phone.

    Find out about their security. There are some basic features to look for like a gate and fence, but the quality is really where it is at. You will most likely need to visit the site to see what level of quality features the site has in place. The manager should be more than happy to schedule a time for you to come in right away.

    Location is usually the most important thing. A lot of people call the closest location to them and go with it unless something sounds bad about the property. It is nice to have a unit at a Waldorf self storage property close to home so you can visit anytime you need to. You do not need to clear your schedule to get to your unit if you have one close to home. Location can also impact security so get one in a good area.

    If high end storage is not for you, and it is not the best choice for most, that is ok. You still want to make sure you get the most for your money. Storage is a parallel of the economy. A few high end places, a few cheap places, and a lot in the middle. The middle of the road storage will usually be your best Waldorf self storage choice. This will help you get a quality storage unit without breaking the bank.

    There are some things that may cost more, but are worth it. Climate controlled storage probably is necessary for actual leather furniture or newer electronics that are subject to damage due to extreme temperatures. A lot of facilities in Maryland have climate controlled spaces so it should not be that hard to find as you are calling around. At the end of the day, it is up to you. You can also save a lot of money by getting a unit inside the building; and even more so if you get one on an upper level. It will cost less than a drive up space and you will have to sacrifice a little convenience, but it is an option.

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  • Offering the Best Storage Solutions to Your Customers
    By jeff on February 2, 2011 | 14 Comments14 Comments  Comments

    This is a few examples of what size to recommend when people are calling in for prices. The first thing that you will need to do is price stall. You do not want to just list your prices when people call in to your Wyandotte County self storage property. They could get a list of prices from the internet. You need to sell your facility. If you just list prices, then you will not get that many sales because you are only focusing on price. Chances are, that other Wyandotte County self storage locations will have lower prices, but will be lower quality. You need to sell your facility a bit so that they see why your storage units are worth a little extra money.

    The first thing that you need to figure out is what size to offer the customer. There are other articles that will go over what each size can hold. This article will focus on some examples that will you will encounter when Wyandotte County self storage customers call your store. Make sure to get them the right size. A lot of stores in Kansas will offer the smallest size just so they can offer them the lowest price possible. This is not a good strategy because they will find that they need a different size when they come in and the price will be more than they expect. When you recommend a size that is too big, the customer will spend more money that you need to.

    A good question to ask all Wyandotte County self storage callers is whether they would like to go to their space and be able to maneuver around or if they are just putting the stuff in and not touching it. If they would like room to maneuver, then you should over them a little bit bigger of a size. If they do not care, then get them a space that they can pack full. This will ensure that they get the size that is right for them.

    Someone calls in to store an apartment. You should ask them if they have a studio apartment. If that is the case, then that Wyandotte County self storage caller would need a five by fifteen space. It is not a huge space, but it should hold everything that they are looking to store. You should ask how many bedrooms they have. A one bedroom will be a ten by ten and a two bedroom will be a ten by fifteen. These are just basic recommendations so it would be wise to ask the caller what they are storing to get an idea of the items that they are storing. Some people have a very packed apartment and some just have the basics. This would change the size recommendation. Callers in Kansas have different needs so you should make it your mission to best meet them. These are just the standard sizes. There may be more sizes in between. If you see a unit that is a lower price, then offer them the unconventional size. It is just the right thing to do. If you can get them a good move in special along with a great monthly rate, then you should be able to get the sale more times than not.

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  • Trust In Self Storage
    By admin on March 1, 2010 | 108 Comments108 Comments  Comments

    When you are shopping around for self storage quotes, it is often tempting to run with the lowest quote that you can find.  Because really, at the end of the day, people are not all that enthusiastic about renting a self storage unit.  While it is great to know that your belongings are going to be kept safe, it is sometimes hard to part with the cash that you are going to need to rent a unit at a facility that is actually safe.  Granted that you are ready and willing to call around, though, you are going to develop an understanding of this issue for yourself.  In due time, you will come to see that your belongings are actually worth a few extra dollars a month.  Well worth it, in fact

    Of course, there are some basics that you are going to want to take care of here.  First and foremost, you have to be sure that you trust your property manager.  There are tons and tons of property managers in your area, so you have to be sure that you are choosing one who is actually going to get along with you well.  If you are not renting your unit from someone who you trust, then you might as well leave your belongings in the garage of a stranger.  And, of course, if you care about your belongings even a little bit, then you would never let something like this happen.

    Moving on, here, you are going to have to be sure that you are renting a unit that comes with amazing security features.  When you run into some remarkably cheap self storage, chances are that you are not going to see all of the security features that you would want out of a unit.  And really, that makes a great deal of sense.  In order to remain appealing, the unsafe properties simply have to lower their prices.  I mean, you are not going to pay full value for an unsafe unit, now are you?

    You are also going to want to be sure that you are keeping an eye open for the obvious things that are going to place your belongings at risk.  When you figure out which unit you are going to be renting, be sure that you give it a bit of an inspection.  Take a quick look around and make sure that you are not renting a unit that is going to leak a great deal when you are in it.  Check the roof and walls, here, for obvious signs of water damage, and be sure that you are not renting a unit that is going to ruin all of your clothes.  Do a quick check for pests, making sure that rats and bugs are not going to ruin your belongings either.  Of course, you are also going to want to keep your eyes open for large oil stains on the ground, as these might very well end up taking a toll on your fabrics and delicate items.

    If you are not spending the money on your self storage unit that you should be spending, then you cannot be surprised when, at the end of the day, your belongings are harmed by their stay.  It is your responsibility to make sure that your items are going to stay safe while they are in storage, so you have to be sure that you are calling around with utmost seriousness.  One slip up can make a huge difference when it comes to keeping your belongings safe and clean.  Do your research carefully, reader, and make sure that you are not shooting yourself in the foot when you rent your self storage unit.

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  • Get The Best Self Storage Rates
    By admin on May 14, 2009 | 108 Comments108 Comments  Comments

    When it comes to renting a storeroom unit, one of the most important things that you have to look into is its cost and whether you can afford it. Self storage rates vary depending upon an array of factors that may include the kind of unit you are renting, the features provided by the facility, the size of the unit, the location of the facility, the company owning the storeroom, and plenty of other such things. In order to ensure that you get the best rates, you need to do extensive research and a thorough comparison shopping. Since there are so many companies available in the market with so many options, it always pays to shop around before you choose one to sign up with. Always remember, when it comes to determining rates, it is entirely up to you. All you have to do is to follow the right approach. Following are some of the important things that you must take into your careful consideration in this regard.  

    Do not Forget To Negotiate

    The main reason why many people end up paying a high amount of rent for storing houses is that they never negotiate the price offered to them, which is obviously not the right strategy. It is true that the rates usually depend on the place the facility is located at and other such factors, but a key thing to remember is that you can always negotiate the rental rates. Try to ask about options that can help you lower the cost. For example, it has been commonly noticed that you can easily rent your unit at a much reduced price by signing up for a longer term deal. Likewise, you can also qualify for a special discount by paying more amount of money upfront.

    It Always Pays To Shop Around    
     
    Just because a particular storing facility is located quite close to your home or office, it does not mean that it makes the best choice for you. They may be charging a much higher amount to you. Therefore, do not sign up with the company you first come across. The right strategy is to do some research by shopping around. It will definitely take some time, but it is always worth investing that much time if you want to save a great deal money for a long time on store room rates. Always remember, there is a lot of competition among the storeroom owners in the market. Therefore, when they know that you are doing a market research, they are likely to offer you the most competitive rates.

    The Size Of The Unit 
     
    You also need to be very careful about the size of the unit you are renting. Make sure that you are not renting a bigger unit than you actually need because that way you will only end up wasting money for no additional benefits. In order to keep the rates within your budget, you must choose a unit that is big enough to store your entire belongings just make sure that it is not excessive big or small in size. It also means that you must know how to make the best use of the available space.  

    Overall, if you keep in mind the above things, you can easily find the best self storage rates that easily fit your budget.

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  • Self Storage Rates Determined Vary With Amenities
    By admin on March 13, 2009 | 16 Comments16 Comments  Comments

    Changing ones residence from one place to another also means relocating the household furniture and goods. This requires appropriate packaging so that goods in transit are not damaged. Thus, one needs proper warehousing facility to fit in all his stuff nicely. However, often renting a truck or a place for the permanent or temporary shift can be expensive and, if not carefully undertaken, can create problems for the company. However, nowadays self warehousing industry has been growing on leaps and bounds and a person can select the correct one after a thorough market survey. Self warehousing is a secured way of storing goods or inventories that is available even to small businessmen. Understanding self storage rates is very important before going for this service for every person wishes to get the maximum out of minimum. Once he fathoms the rates he can select the appropriate storing room that will be maximum in size yet minimum in cost.

    It must be noted that all the rates are being imposed only after providing essential warehousing facilities. Self service storing offers 24X7 surveillance. Some companies provide video surveillance as a security measure. Climate controlled stores give air conditioning facility for certain stock needs a certain climate to stay fresh. These are however, expensive compared to non-climate controlled facilities. Ramp access and lock and key services are also a part of the service. Provision is also kept for upstairs warehousing units for which a meager charge is taken. In case of floods or other natural disasters, upstairs unit are the ideal place for storing. Apart from these benefits, self storage rates include a fee for optional insurance cover. One must consult the home owner or insurance agent before he accepts the coverage. He must be well-aware about which goods are being covered by the insurance if he takes it because this will vary the rates that have been decided for the purpose.

    It is wise to remember that some facilities add up a set of other charges that may increase the self storage rates . It is therefore suggested that you clearly go through the terms and conditions and legal documents before storing your goods. Rates differ from store to store as some may ask for termination fees while others ask for a deposit before you rent it. Wide range of storing supplies like bubble wrap, is available for various requirements of storing space. Thus, it is vital for you to choose the right warehousing facility that meets your prerequisites effectively. An improper judgment of the entire thing can victimize you of higher rates of storing. The steps to a proper clean, dry and secured warehouse of home or business content may be troublesome at first but once you are done you can relax completely. After all it is your money and you surely do not want to waste it on needless stuff.

    Re-locating of home or business becomes easy with modern storing system. However, the prime pre-requisite is that you understand the working of the unit to avoid unpleasant surprises later on. The payment of these warehouses is made straightforward with the options, credit or debit cards, checks, cash, direct debit and pre-payments. Since facilities given are adequate, you must make the most out of it with self storage rates that ensure piling up of possessions affordably.

     

    If you found this entry helpful, take a look at our other Storage Mart blogs :
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  • How Self Storage Rates Are Determined
    By admin on January 22, 2009 | 156 Comments156 Comments  Comments

    As more and more people are opting for paid storehouses, the self storage rates are being increased rapidly by storehouse operators. Paid storehouses are generally hired by people who are in the process of relocation to store some of their useful belongings that might suffer damage if transported to the new location. There are a number of such reasons for one to choose rental storehouses. The hiring charges of the storehouses depend upon a lot of factors. It depends upon the size, type and amenities provided.

    Self storage rates are high when one wants to go for paid storehouses from good firms. Firms that have a reputation for offering quality performance are the ones that are expensive. They stick to their deadlines and are committed to serve their clients to the best of their abilities. Though they charge their clients a bit more than their contemporaries they can be trusted to deliver to the expectations of their clients. The clients can be assured of their items being provided good security and of being maintained well. The clients should not compromise with the quality of the amenities being provided for the high cost of such amenities.

    The self storage rates depend upon the infrastructure of the storehouses that are being hired. Those storehouses that are loaded with the latest gadgetry carry higher charges than ordinary storehouses. Costly gadgetry is required for providing security to the items placed in the storehouses. Electronic gates, computerized alarm and identification systems, close circuited television systems and many other security systems are very costly and the tenant has to pay additional charges if he wants to store his belongings in storehouses that are equipped with such gadgetry. Some storehouses appoint security personnel for twenty four hour vigilance of the storehouses.

    As the self storage rates are high for storerooms with extra security one should always opt for them only when it is necessary. One should opt for storerooms with high security only when precious items, such as jewelry, need to be stored. Ordinary items can always be stored in storerooms that have the minimum security features. These items need not be kept in rooms with special security features.

    Another feature that greatly influences the hiring charges of the storehouses is environmental regulation. High humidity rots wood and temperature extremes are detrimental for metallic items. Furniture made of wood or metal should be coated with protective enamel against harmful environmental agents. The self storage rates of those storerooms in which the temperature and humidity are kept constant are definitely high. The items that are made of weather resistant materials need not be specifically kept in the environmentally regulated rooms.

    The storehouses that are better equipped for combating natural calamities carry higher charges than the others. The rooms that are located in the top floors might cost more than the rooms that are located in the lower floors. This is because the rooms that are in the top floor are better protected against environmental calamities, such as, floods. However, in an earthquake prone area the rooms that are located in the top carry higher charges than those in the bottom floors because there is a higher risk of a mishap in the top higher floors. The rates also depend upon the location of the storehouses. The ones that are located at a place that can be conveniently reached are labeled higher than others.

    Flint Self Storage

    Lansing Self Storage

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  • A Sticky Situation
    By admin on November 1, 2006 | 4 Comments4 Comments  Comments
    Most self storage owners or sales trainers teach their staff what to do during a rental inquiry. But what about the calls that may not fit the typical mold of a self storage renter? Today I was curious to see what would happen if I called a storage facility and asked for the address. So I set out on my own little experiment.
    One facility I called went like this:
    The manager answered the phone (in a less than happy tone). She asked how she could help me and I asked what the store’s address was. She quickly spouted the street address. I asked her to repeat it and spell the street name.
    I thanked her and without another word, she hung up the phone.
    It could be that a caller with such a request simply wants to mail in a payment, but it could also be that a prospective renter wanted to know where the store was located so they could pay a visit. If it were the latter, then talking about the unit on the phone would be a great way to gain some commitment and ensure the caller does come in for a site visit.
    How would you want your staff to handle such a call? In our self storage call center, we’ve trained our reps to always ask, “Can I help you with storage?” or “Were you looking for a storage unit also?” This way no prospect is left hanging out there and going down their list to another storage facility.
    Written by: Sarah Little, Total Quality Assurance Executive.
    Thanks for reading PhoneSmart call center blog, the inside view of the self storage industry.

    Your local self storage unit provider in 2816 Eaton Kansas City, KS. 66103

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  • The Truth Hurts
    By admin on August 15, 2006 | 1 Comment1 Comment  Comments
    Tron Jordheim, PhoneSmart Director, reminds us how not to use PhoneSmart.
    Welcome to the PhoneSmart call center blog, a behind-the-scenes look at the self storage industry.
    One of the things we often do for customers in our call center is to answer the phone for new construction. Then when the store opens, we can start taking reservations and help fill it up as quickly as possible.
    We have one client who insists on pulling the plug on us once the store opens and there is staff to answer the phones. No matter how well you staff a store, there are times you cannot handle all the phone calls and you need us to be your off site sales force.
    You would think that self storage insiders would accept new self storage trends and adopt them. I wanted to share this note I sent to our client because you may be tempted to choke a goose that lays golden eggs now and again. I would urge you to leave the goose a lone and let it lay eggs.
    “We will go ahead and discontinue service for your store on the 16th. We will call and stop the call forward order and stop billing on the 16th.
    I must admit I am rather frustrated that you and your company use us in such a limited capacity. I am glad that we are able to help you in your business, but NOT using us as a regular part of your sales and marketing strategy is costing you rentals.
    This is a little like if you bought an air conditioner and only used it as a fan and never used it to cool….or if you bought a convertible and never put the top down.
    This is really not a good situation for us either. We expend a lot of time and effort to be able to represent your stores well…and then we have to pull the plug just as things are starting to get busy.
    I am inclined to say that if you will only use us temporarily before a store opens that we should probably pass on the next project.
    I hope you will reconsider your current strategy and let us do what we do best…turn your missed phone calls into rentals.

    Best regards,

    Tron”

    Self Storage in Minnesota
    11001 Excelsior Blvd, Hopkins, MN 55343
    Manager:Aaron Whitaker
    Ph:(952) 935-2194
    Don’t let the weather spoil your plans. We have indoor loading bays!

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  • The Case of the Traveling Fridge
    By admin on May 18, 2006 | No Comments  Comments
    Why do we always blame someone else when something goes wrong? “Johnny, why did you pull your sister’s hair?” “I didn’t; I was just sitting there when suddenly her head flew over and got caught in my fingers!”
    One of my brothers is self-employed in the gourmet food business. Last week over dinner, he shared a frustration about a sales transaction he had. The story, though, has a great ending.
    He ordered a refrigerator to replace the one in his lake cabin in Iowa. He picked it up himself and made the long trip, only to find after arriving and opening the box that it was the wrong model and size. My brother drove back and faced the salesperson, ready for a fight. After studying the situation and listening for a few minutes, the rep said, “Well it looks like the only thing we can do to make you happy is to make it right – so we’ll give you a new one, and we’ll deliver it to your cabin ourselves, at no cost.”
    My brother didn’t know what to say. “Are you sure?” he asked, somewhat stunned. “That’s a few hundred miles away.” The sales rep quickly replied, “Well, let’s pull up our distribution centers on the computer and see what we can do.” A few seconds later and it was a done deal. They were going to make the trip as soon as possible.
    The sales representative could have easily blamed it on the “idiots in the warehouse” for grabbing the wrong box. Or the manager could have come down on the “stupid sales force” for mislabeling contents. Instead of a blame game, the employee owned up to the mistake and won my brother’s admiration.
    When it comes to sales techniques in the self-storage industry, there’s nothing so melodious in the ears of a customer than the sound of teamwork. It can be so easy sometimes to tell a caller that it’s management’s fault or corporate red tape, or anything else that might deflect criticism away from you. But when everyone in your office really has the customer in mind first and foremost, the customer can feel it.
    The next time you are tempted to pass blame, stop and take a deep breath. Remember your team. Remember that you’re all fighting together to win that one customer. From the support staff and callers to the corner office, you’re one selling unit that can’t afford to waste time figuring out who’s at fault.
    Ask my brother. I bet when he reaches for a cold one from his fridge this summer, he’ll remember how it got there … and he’ll crack a big smile as the beverage goes down.

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    Have you seen this summer’s self storage forcast in Mini Storage Messenger ? Tron Jordheim projects that, “The last weekend of April was quite a bit busier than we anticipated. Already the beginning of May has been stronger than we thought as well. From what we’ve seen from demand, May is going to be gangbusters on a national level. I think we’re going to have a stronger season than we anticipated.” To read more on this subject check out the upcoming issue of Mini Storage Messenger

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