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  • Shopping for Specials
    By Joel on July 26, 2011 | 108 Comments108 Comments  Comments

    People often call in looking for specials when shopping for storage.  While it is always a good thing to save money, you should never let a special drive you to a decision to rent a storage space.  Many times a facility will dazzle you with their special rate, but they try to get you to pay their outrageous monthly cost. Not all people can see past the great special.

     
    A young woman who needed a space for her dorm room things called because a particular self storage location was offering the first month rent free.  She was so excited about the special that she did not even ask what the normal rate was.  She then called another facility, to which the facility manager stated no special was available.  She instantly wanted to end the call.  She said the competition was offering a way better deal.  The customer informed that although this particular self storage facility did not offer a special, the rates were way lower than the other facility.  After calling the other store back, she realized the facility manager was, in fact, true.

     
    Be careful not to make the same mistake. Make sure that you are shopping for value and not just for the special. If you are staying with your self storage facility for only a month and the month special is great, then take it. The unfortunate thing is that you never know if you will be staying longer. No one wants to move their belongings from facility to facility in order to get the best special. Look at the special and the monthly rate. See which one best suits your needs.

     

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  • The Cheapest Storage Unit isn’t Always the Best Value
    By jeff on February 2, 2011 | 3 Comments3 Comments  Comments

    You were thinking about calling around to all of the Waldorf self storage properties, getting prices, and then choosing the cheapest. Luckily, you are now reading this article so you will no longer be at risk of making this terrible, but common mistake. Sure, a low price sounds great, but at what cost. You should remember that not all Waldorf self storage units are created equal. There is a huge difference from one site to the next. The economy is not the best and customers in Maryland do not have a lot of extra money right now. That is obvious. You do not have to spend too much more on storage to get quality. In fact, if you find a good enough special, it may even end up being cheaper over the long run.

    Cheap storage units are bad for a variety of reasons. Just to name a few, they are susceptible to theft, they can leak, and they can have infestations. These are all bad outcomes, obviously and you want to find a Waldorf self storage that takes the necessary precautions to stay away from this. Call around to facilities in Maryland but do not just get the prices, ask a few other questions while you have them on the phone.

    Find out about their security. There are some basic features to look for like a gate and fence, but the quality is really where it is at. You will most likely need to visit the site to see what level of quality features the site has in place. The manager should be more than happy to schedule a time for you to come in right away.

    Location is usually the most important thing. A lot of people call the closest location to them and go with it unless something sounds bad about the property. It is nice to have a unit at a Waldorf self storage property close to home so you can visit anytime you need to. You do not need to clear your schedule to get to your unit if you have one close to home. Location can also impact security so get one in a good area.

    If high end storage is not for you, and it is not the best choice for most, that is ok. You still want to make sure you get the most for your money. Storage is a parallel of the economy. A few high end places, a few cheap places, and a lot in the middle. The middle of the road storage will usually be your best Waldorf self storage choice. This will help you get a quality storage unit without breaking the bank.

    There are some things that may cost more, but are worth it. Climate controlled storage probably is necessary for actual leather furniture or newer electronics that are subject to damage due to extreme temperatures. A lot of facilities in Maryland have climate controlled spaces so it should not be that hard to find as you are calling around. At the end of the day, it is up to you. You can also save a lot of money by getting a unit inside the building; and even more so if you get one on an upper level. It will cost less than a drive up space and you will have to sacrifice a little convenience, but it is an option.

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  • Offering the Best Storage Solutions to Your Customers
    By jeff on February 2, 2011 | 14 Comments14 Comments  Comments

    This is a few examples of what size to recommend when people are calling in for prices. The first thing that you will need to do is price stall. You do not want to just list your prices when people call in to your Wyandotte County self storage property. They could get a list of prices from the internet. You need to sell your facility. If you just list prices, then you will not get that many sales because you are only focusing on price. Chances are, that other Wyandotte County self storage locations will have lower prices, but will be lower quality. You need to sell your facility a bit so that they see why your storage units are worth a little extra money.

    The first thing that you need to figure out is what size to offer the customer. There are other articles that will go over what each size can hold. This article will focus on some examples that will you will encounter when Wyandotte County self storage customers call your store. Make sure to get them the right size. A lot of stores in Kansas will offer the smallest size just so they can offer them the lowest price possible. This is not a good strategy because they will find that they need a different size when they come in and the price will be more than they expect. When you recommend a size that is too big, the customer will spend more money that you need to.

    A good question to ask all Wyandotte County self storage callers is whether they would like to go to their space and be able to maneuver around or if they are just putting the stuff in and not touching it. If they would like room to maneuver, then you should over them a little bit bigger of a size. If they do not care, then get them a space that they can pack full. This will ensure that they get the size that is right for them.

    Someone calls in to store an apartment. You should ask them if they have a studio apartment. If that is the case, then that Wyandotte County self storage caller would need a five by fifteen space. It is not a huge space, but it should hold everything that they are looking to store. You should ask how many bedrooms they have. A one bedroom will be a ten by ten and a two bedroom will be a ten by fifteen. These are just basic recommendations so it would be wise to ask the caller what they are storing to get an idea of the items that they are storing. Some people have a very packed apartment and some just have the basics. This would change the size recommendation. Callers in Kansas have different needs so you should make it your mission to best meet them. These are just the standard sizes. There may be more sizes in between. If you see a unit that is a lower price, then offer them the unconventional size. It is just the right thing to do. If you can get them a good move in special along with a great monthly rate, then you should be able to get the sale more times than not.

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  • Shop For Best Self Storage – Part Three
    By admin on September 14, 2009 | 1 Comment1 Comment  Comments

    More Factors For Better Self Storage Rates

    • Location – This is one of the prime factors for deciding the self storage prices . If the unit is located in a prime area and is close to famous commercial or residential complexes, it may charge you a little high, but the money is worth the services. You need not travel long distances to access the belongings. It can be a time-saver and is good in case you wish to park your car you definitely would not like to walk a kilometer to reach the parking lot.
    • Customer support – A unit that offers services 24 X 7 and is open 365 days a year is certainly worth the money spent. It ensures that you are never too far from your belongings. Moreover, if the services are backed by quality staff, it is like an icing on the cake. A customer support team that answers your call through out the day and night will ensure that you have peace of mind. Self storage prices of units that offer these services may be a little higher than the others, but the services they offer are worth the money spent.

     

    Renting a safekeeping unit that offers complete security and protection of your belongings is the best solution. It eases away your burden and helps you relax. You can leave your valuables with them and enjoy your vacation in peace. Look for afore said services in a cargo space unit to be sure of its service quality. Remember, quality and security of a stockroom is extremely important. Make sure you do not compromise on either of the two while hiring a unit.

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  • Shop For Best Self Storage – Part Two
    By admin on September 14, 2009 | 129 Comments129 Comments  Comments

    In order to check whether you are paying a fair price for the services, look for the following features and facilities offered by the unit.

    • Advanced security – The security levels should be high with armed guards, technologically advanced surveillance system, CCTV cameras, and biometric card system, and so on. Other security measures against natural calamities should also be available. Protection from earthquake, storm, fire, etc. is also important. You would not mind paying a price for the safety and security of your belongings. If the self storage prices are high and the security level is low, you should give it a second thought.
    • Types of unit – These days storing units are of different types. The stereo-type units are now modified to meet special needs. For instance, there is an introduction of climate-controlled unit that is meant for storing delicate and perishable items. You can store paperwork, craftwork, artwork, and the likes. Some of the units also offer warehouse facility for wine.

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  • Shop For Best Self Storage – Part One
    By admin on September 14, 2009 | No Comments  Comments

    Self storage prices have been on the rise due to various factors. Some of the most common factors are location, size of the unit, special security services, and innovative services, and so on. Yet sometimes people do not get the best deal they do not get the value for their money. Here, you can be assured of the best self storage prices in the market. If you are worried as to whether the price that you are being charged is the best or whether you are paying a fair price and not over paying, well tell you ways to determine this. Read on to know more.

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  • Money Saving Secrets To Self Storage Prices
    By admin on May 15, 2009 | 3 Comments3 Comments  Comments

    Self storage prices vary from one company to another. Therefore, you must shop around and research before you rent a unit to store your belongings. There are various factors that determine the cost of a unit. Considering the wide range of choices available to you in the market, you may find it a very difficult task to choose the best deal. However, you can take much pain out of the proceedings and save a great deal of money by keeping in mind some important things. Following are some of the money saving secrets in this regard.

    The Amount Of Deposit      

    No matter which type of storeroom facility you are signing up with, you are likely to be charged a certain amount of deposit. So, deposit is one of the most important aspects of these prices. In general, the amount of deposit is equal to the cost of 4 week service. However, it has also been commonly noticed that the amount of deposit is often reduced to a very low amount if the customers choose to pay by credit card or direct debit. So, do not forget to check if such options are available to you. You can save a substantial amount of money by opting for this alternative.

    The Terms And Conditions For The Payment      

    Before you sign up with a specific storeroom facility, you are recommended to check the payment terms thoroughly. Most companies require you to pay the self storage prices at least one month in advance. What if you want to discontinue the service in the middle of the month Will the company refund the money for the unused days some companies do make the refund while others do not. Therefore, it is very important for you to check that in the payment terms whether you will be able to get the refund or not. However, the refund is usually given if you notify the owner in advance that you are moving. The terms include the details about that notice period. So, make sure that you are well aware of that notice period. 

    Cost Of Accessing The Unit

    The details regarding the access policy also make an important factor to consider regarding self storage prices . Do not assume that accessing your unit is always free. Some companies charge you for every visit that you make to the facility. Therefore, do not forget to enquire about the same in advance. In fact, it will be much better to visit the building in advance. This will give you a good idea whether it provides you an easy and convenient access. 

    Is The Cost Based On The Use Of Floor Space

    Most companies will charge you on the basis of the amount of floor space you are using for your unit. The more floor space you use, the more amount of money you will be charged. Therefore, an easy way to save a great deal of money is to use the full height of the room. You can do this easily by stacking your storing boxes one on top of another, in a proper way. The idea is not waste any space in your unit. So, do not forget to check the height of the room in advance so that you can plan accordingly.

    Most importantly, you should never try to cut down self storage prices at the cost of the safety and security of your belongings. Cheaper services often do not offer good security features. So act wisely if you on a budget.

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  • Affordable Self Storage Prices
    By admin on March 7, 2009 | 2 Comments2 Comments  Comments

    What do you understand when you first hear the term self storing? It gives an impression of stores where people can store their belongings for a long term as well as a short term basis. Today is the age of speed and people often have travel from one corner to another for different causes. The past scene of being in a fixed area for life long period has changed completely. With the changing society, different new industries have popped up. One of the upcoming sectors is the industry called self warehousing-your reliable companion to store your belongings. In the mobile age, we may need to have a self warehousing at some point of time or others.

    There are several companies offering self storing units at different prices. You cannot just choose any company for self warehousing. You should determine the self storage prices before you finalize. Along with the companies there are some independent organizations also offering self warehousing services. The storing prices are determined keeping in mind several factors. Sometimes you may require some special utilities for your belongings. Quite naturally you need to pay for it. For example, you require temperature controlled environment for some articles, you need to pay for the space that offer the facilities and obviously it needs to pay a higher self storage prices . The warehouse that offers controlled environment and electrical service are a bit higher in rates. Before fixing the warehouse prices, be sure to make a checklist of the facilities you want for your belongings. You are the one to decide the storing prices for your goods. No other party can and should interfere in the list. It is absolutely your decision. There is nothing called a fixed rate for the warehousing.

    The self storage prices vary from one state to another. So do not forget to compare the rates of different companies before selecting the company. It may take some hours and some phone calls. But it will be helpful for you in the long run. Gather information about the prices and also the amenities they are offering. Do not go for the verbal commitment. Always ask for written and legal agreement. Pay a visit to the storeroom where your things are to be dumped for a particular period of time. Consider the facilities that your things really need.

    Remember extra facilities mean extra prices for storing. The self storage prices depend on the size of the space your articles are going to take. If a small space is enough, why will you pay extra? People often cannot organize their staff properly and end up in paying for extra rooms that they do not need at all. If you think that all the stuffs in your house need to be stored, you must pay for large space. Always organize the belongings before sending them to storeroom. Now when you have organized all the stuffs together, you will know which things are required to be sent and which ones are not. By now you must have a clear idea of the facilities and the warehousing space you need. You can now calculate the best warehousing prices . But before signing the agreement, read the clauses thoroughly and be sure everything is covered in the agreement like it has been said to avoid any kind of penalty. 

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  • Why Self Storage Prices Rise
    By admin on January 21, 2009 | 12 Comments12 Comments  Comments

    Self storage prices are sky rocketing during the recent times. This is because the demand for storehouses has increased a lot. People are hiring storehouses for different purposes. Some people hire the storehouses when they are relocating from one place to another. Generally people tend to dispose or sell the items that they do not want to carry with themselves to the new place as it will save them transportation expenditure. But some of them do not want to part with their belongings. They hire the storehouses to preserve some articles that they seldom use, but would nevertheless want to preserve them for some reason or the other.

    The self storage prices are also on the rise because of a lot of other reasons too. Some people would want to store their valuables in the storehouses because they cannot ensure adequate security to the items that they keep with themselves in their own houses. A lot of burglaries are taking place in homes and offices owing to which people do not want to keep their valuable goods along with themselves in their homes or offices. They are choosing to keep their precious belongings in paid storehouses owing to the sophisticated security measures that these storehouses have to offer. These storehouses are equipped with the latest security gadgetry and systems to ensure hundred percent safety to the items placed in the storehouses.

    Self storage prices are hiked up because more and more people are opting to keep their household and office belongings in paid storehouses owing to lack of place to keep them properly in their own houses and offices. Due to lack of sufficient homes for sale in urban accommodations people generally do not get to preserve their articles in a good condition in their homes and offices. Household articles are usually dumped in their attics and neglected. Office articles are generally crammed up in small and dark cabinets and forgotten about. As a result these articles get damaged in due course of time. When these articles are kept in paid storehouses, they are maintained well.

    Self storage prices also depend upon the type of storehouses that one opts for. If one wants to store his belongings in storehouses that are equipped with special features, such as environmental regulation and high security, one should pay more for these additional features. For hiring ordinary storehouses one need not pay any extra money. The price of the storehouse is also determined by its size. One should opt for a storehouse with the optimum size so that all his articles fit in correctly and one does not pay for any extra area. The amenities that he opts for, such as environmental regulation and latest security measures should also be really useful, and necessary for him.

    Many firms offer storehouses at self storage prices that are very reasonable. Satisfying their clients is topmost on their minds and they offer the storehouses with a lot of good amenities at competitive rates so that people are attracted to their offers and come to them. They compete with their rivals in satisfying their tenants and build a good client base for themselves. They offer to maintain the articles of the clients in the best possible manner without charging any extra money and without compromising with the quality of their performances.

    Taunton Self Storage

    Woburn Self Storage

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  • Common Courtesy Please
    By admin on June 28, 2006 | 1 Comment1 Comment  Comments

    Ronald, a phone rep here at PhoneSmart, asks for some courtesy.

    Welcome to the PhoneSmart self storage blog, a diary of the self storage industry.

    Treating someone with courtesy should be part of your everyday life. My mom has taught me that you should treat everyone, as you would want to be treated. This lesson can be applied in every aspect of your life. For example, you want to treat your co-workers with courtesy because you have to work with them mostly everyday. You also want to treat them with courtesy because it promotes a positive work environment. The same thing can be said in the customer service/sales industry.
    After a hard week of work, I was at home enjoying the time off. A telemarketer called and the famous “unknown” showed up on my caller ID. I used to be a telemarketer myself, so I can partly understand where they are coming from. I answered the phone and the rep introduced her self as Erica. Erica wanted to do a survey on insurance. The overall theme was to see if I was satisfied with my current insurance provider. The only problem I had with the call is the lack of courtesy the rep showed towards me. It was clear to me that Erica had a cold and was suffering through that. Every question was followed by a sneeze or snort of her nose. It wouldn’t have been a problem if she had excused herself but she just kept going to the next question. I was offended by that and promptly ended the call. This same courtesy lesson can be applied to our storage industry. Make sure that if you get sick, you excuse yourself so that you don’t offend the customer you are trying to serve. I’m sure that you wouldn’t someone, eating, sneezing, coughing, or anything else in that category without showing common courtesy.

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