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  • Insurance – Safety For The Owner and Renter
    By admin on May 7, 2009 | 2 Comments2 Comments  Comments

    Rental insurance is one of those things that both owners and consumers need to start looking at more seriously. From the consumer perspective, many people feel that just because their things are under lock and key in a warehouse, they are automatically safe. It is interesting to note that while they may be insistent about surveillance cameras and guards, they would not even think about insuring their items. This in turn makes many owners assume that they do not need to inform their clients about insurance or offer it in their rentals packages. The truth is that self storage insurance plays a huge role in creating the best kind of rental packages for both the consumer and the owner. It provides security for the consumer and is a much needed assurance factor for the owner, as well.

    Owners Take Note

    By offering insurance coverage in their rental packages, storehouse owners can greatly improve their business as well as their reputation. A growing number of people are in fact learning about the importance of having cargo space insurance. In many cases, if a company cannot offer any coverage, the consumer will simply look elsewhere for their storing needs. It is important for the consumers to remember that a third party will to look after their things for them. Even with the most stringent kind of contract, there is always a chance of things getting damaged or even lost. Insurance coverage gives consumers peace of mind even if something does go wrong, at least their valuables will be covered.

    It is always a good idea to offer insurance coverage along with your unit rental rates. Offering different kinds of packages will give your clients the option to choose the kind of insurance that would suit them best. If for any reason you cannot provide a good insurance policy, make sure you are in a position to recommend effective and easy options for your clients. Remember, if they feel that the insurance aspect is too much of a hassle, there is every chance they will simply opt for a company that offers them a simpler deal.

    Coverage Tips

    When it comes to self storage insurance , there are a few general pointers that are important to remember. First of all, always read the fine print. Many insurance policies may charge extra for coverage of items that are stored away from home. The best way is to opt for a policy that the warehouse provider themselves can give you are more often than not, this will prove to be a cheaper option. Apart from that, they can also provide the customer with the kind of coverage they will really need. Bear in mind that in this case, the consumer will have to give the owner a complete inventory of the items in cargo space and under policy. Apart from that, if anything is removed or added, it will alter the terms of the insurance policy.

    At the end of the day, self storage insurance just makes sense for all parties involved. If a storehouse company owner does not provide this, they could run the risk of getting blackballed if a consumer has a bad experience through no fault of the owner. It would be a shame for a respectable and dedicated cargo space company to lose out, simply because it neglected to offer insurance coverage for its clients. These policies give consumers peace of mind and ensure that they come back again when they need to put things in warehouse.

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  • Safety With Self Storage Insurance
    By admin on April 8, 2009 | 61 Comments61 Comments  Comments

    Self storage insurance is an important factor to consider when it comes to renting a unit in a public storeroom for safekeeping of your belongings. A good facility offering storing and safekeeping would generally provide sufficient insurance coverage for your belongings.

    Getting your stuff insured is very important for the safety of your belongings. Insurance options are actually the hallmark of a good storeroom facilitator. Depending on your specific needs and requirements, you can choose from short term or long term insurance policies. The short-term option will insure your goods for a very short period of time, which can range from a couple of weeks to a few months. On the other hand, long-term insurance may be provided for a year or longer. While the short term insurance options are a bit expensive, but they are useful if you need to use the storeroom service just for small amount of time. The best of self storage insurance options for you is the one that suits your needs and duration you want to keep your belongings in such places for safekeeping.

    Research Your Requirements     

    The first thing that you should do is, research your actual requirements. For example, a short-term insurance policy can be a good option only if you are sure, you will be able to relocate in your new home or office by the end of that period. Extending the period may prove to be a bit costly affair for you. You will be required to pay a much larger amount to get your goods insured for the extended period. It is very important for you to understand that one time investment is always cheaper in this regard.

    What About The Goods Covered Under The Homeowners Insurance Policy

     While you are considering opting for a self storage insurance plan, you should also take your homeowners insurance policy into account. Ideally, your belongings would have already been covered under that insurance policy. In case if such belongings are covered, you do not have to invest an additional amount to insure those things. You will only end up wasting your money if you do so. Homeowner insurance policies usually cover your belongings regardless of where you have kept them. If you are not sure whether a particular stuff is covered under your existing plan, do not hesitate to call your insurance company for a confirmation. While you ask them about the coverage details, you should clearly mention that you are shifting those belongings to a public storeroom unit. Ask them whether the company will still consider those belongings under coverage. Some companies may have specific provisions for these situations. Make sure that you understand those terms and conditions thoroughly. 

    Coverage

    The kind of coverage that self storing insurance plan provides is also one of the most important factors. Make sure that the coverage type is good enough to protect your belongings in case of natural calamities, such as hurricane, flood, fire, and incidents like theft or burglary. Before you subscribe a policy offered by the facility owner, it is always wise to check the policy offerings thoroughly. If you have some queries, get them clarified before you sign on the documents. Always remember that a higher amount of coverage will usually mean a higher amount of premium. Therefore, you must choose your options very carefully.

    In order to decide about the insurance plan, it is also important for you to judge the value of the goods that are going to be insured.

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  • Too Fast?
    By admin on May 31, 2006 | No Comments  Comments

    Welcome to our self storage blog, a diary of the self storage industry.
    Written by Jim Camoriano, guest blogger and great dad.

    This week I rushed my daughter out the door, trying to dodge another tardy (as if it would matter on her last day of school). She barely had time to chew her toast. Poor girl!
    Reminds me of something. Do we sometimes sacrifice customer satisfaction in the name of speed?
    In the insurance industry, you can actually settle a claim too fast. Somebody has just lost decades of family heirlooms in a house fire, and you immediately visit them with an endorsed check. The family is still in shock and probably isn’t ready to deal with paperwork and a financial settlement. They need a little space, and that’s where you come in.
    Timing in the storage business is important. When you’re on a call, you have a goal: qualify the customer, sell the store, close the sale and end the right way. But never forget that not everybody is coming to you the same way. You don’t want to blurt out your prices in the first 30 seconds of your call, but neither do you want to burden them with a laundry list of questions that they don’t want to deal with. So how do you take your time quickly?
    Find out what they need up front, and then lead them to making a commitment to your store. Take control of the call but above all else, be personable. We always hear that callers want to deal with a “live” person. But even more than that, they want to deal with a “personable person.” This type of person hunts for the needs of the customer, actively listening and responding from that rather than from a sheet full of checklists.
    If you focus on the larger goal of getting a caller to reserve a unit or come in to your store, you’ll find your checklist will take care of itself.
    This week I realized again just how much more important my daughter is than a deadline.

    So is your customer.

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  • If you say you’re going to do something, Do It!
    By admin on April 18, 2006 | 1 Comment1 Comment  Comments
    An experience shared by Sarah Little, Secret Shopping Guru:
    I am in the process of purchasing my first home. The end of last week my mortgage broker called and needed verification that we’d have home owner’s insurance at the time of purchase. So my husband called the lady he’d been working with and she said she fax the info to the broker right away.
    That was 4 days ago. Today my broker called again, still needing this information. So I looked up the insurance agent’s number and gave her a call. She was pleasant. I emphasized the importance of needing the info right away and she let me know it’d be done right after we got off the phone.
    Then a few hours later my mortgage broker called again. Yep, she didn’t do it! He asked for her number and said he’s call her personally. I haven’t heard from him since, so I assume he got the job done.
    Needless to say, I am not very impressed with her service. This is just a simple request in order to gain our business. Imagine if I were making a claim; would it take weeks to process before I could repair my home? We haven’t begun her service as of yet, and perhaps we should look elsewhere.
    So take notice of how you care for your prospects because if there is too much
    rig-a-ma-roll before they are even your client they may look somewhere else.

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