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  • Tips for Renting Your First Storage Unit
    By jeff on January 31, 2011 | 78 Comments78 Comments  Comments

    If you are looking for the best Lake Charles self storage location, do not make the mistake of thinking that price is truly what matters. If you were shopping for a certain type of car of computer, you could compare prices because you are getting the same product either way. In the Lake Charles self storage industry, there is a big difference form on site to the next.

    Most sites in Louisiana have good security. There are just a few basic features that you will need to keep an eye out for. You could ask the manager about the history of break-ins at the site. This could give you a good idea of the level of security that they have. You should be careful, though, because many Lake Charles self storage sites will not tell you if they have had break-ins or not. They will just tell you want you want you want to hear. You can decide for yourself if they are being honest with you or not. The site should have a gate, fence, video cameras, and door alarms. The quality of the features is what will matter. The better the quality of the features, the more secure the site should be. If you are impressed with the Lake Charles self storage after the initial phone call, then your next step would be to visit the site so you can get a good idea of what they have to offer.

    The location can make a big difference in overall security. Some storage sites in Louisiana are in bad neighborhoods. This will make it very difficult to keep the site secure no matter what the security features are. Your stuff could get stolen very easily and you will not feel comfortable when you need to get to your unit after dark. Familiarize yourself with the area so you know which Lake Charles self storage sites to stay away from. Once again, an office visit may help you determine if you like the area or not.

    Location is also important because you do not want to get a space at a site that is too far away from where you live or work. You will need to get to your space from time to time so make sure to get one close to home. In fact, renters list the proximity to their home as the main thing that made them choose one site over another.

    Customer service is the next thing that you should look at. You are going to need assistance at some point so you want to talk with someone that is competent, able, and willing to help you out in those times. They should be friendly and helpful if you are going to pay them money each month. You do not deserve to store at a location that does not care about the customers. In fact, this may be the number one thing to look at because it shows that the site is run by a company that cares about the customers. They probably will have good security and quality units if they have good customer service. They would not overlook the other aspects while excelling at customer service. Sometimes the first phone call can tell you everything that you need to know about how their company is run.

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  • A Safe and Secure Storage Unit
    By jeff on October 19, 2010 | 47 Comments47 Comments  Comments

    Do you feel that your possessions are protected? Many people have security alarms for their home, up grade their door locks with dead bolts and key pad locks for their front doors, and security locks on the windows. We do everything we can to keep not only our family safe but our possessions as well. With home insurance we even have the knowledge that if something happens to your home you will be able to replace your stuff.

    What about when you have stuff stored outside of your home? Don’t you want to make sure that just like your stuff is protected at your home it is additionally protected outside of the home in a self storage unit as well? Here are some ways that your self storage stuff can be protected just like your belongings in your home:

    • Just like a front door lock a storage facility that has good security has either a gate with a personal access code or a key pad on the entry door with each renter having their own door code. This ensures that the only ones who are in the storage facility are the people who have a rental unit there. You don’t let everyone you know have a house key to your front door and at a storage facility only those that are suppose to be there have access. With each person having their own access code there is additional security so that there is not just one code for everyone to get in.
    • At your house you have things like dead-bolts and secure door locks. You have locks on your door to try and keep people out. At your self storage unit you want to pick a strong lock. Disc locks are most often recommended for security to your storage unit. A good strong lock on your storage unit door will help insure that no one gets in without the key.
    • Another good safety measure of a storage facility is having video surveillance. This monitors who is going in and out of the location as an extra precautionary measure to keeping your stuff safe and secure.
    • Alarms add an additional layer of protection to your possessions. These can alert the manager to any problems on the premises.

    As you can see a sign of a good secure storage facility is similar to a secure and safe home environment. We do everything we can to ensure that our belongings are protected in our home, and you want to make sure that anywhere that you choose to store your belongings outside the home has security measures as well.  So when you are searching for where to rent a self storage unit look at these features when making your decision. Talk to the manager of the facility to see what they offer their tenants to make sure that their belongings are safe. Safety and security should be on the top of your list for things that you require from a storage facility. Once you find a location that has good security you can store your belongings and not have to worry about them. Self storage does not have to be a cause of stress if you find the right location. A little research of the locations in your area will make sure you make the right choice.

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  • Self Storage Safety Tips
    By admin on June 14, 2010 | 110 Comments110 Comments  Comments

    When it comes down to keeping your belongings safe, there are several things that you simply have to do.  I mean, sure, you can simply guess around when it comes to moving your belonging safely, but you might very well find that you were not, at the end of the day, careful enough for your own good.  If you would like to cancel out all of the risk, here, and make sure that you are not damaging your belongings, then you are going to want to be sure that you are following some very simple rules.  Herein, I will lay out these rules for you with the hope that you will adhere to them the next time that you are moving.  All that you stand to lose, here, is stress and disappointment.

    The first rule that you have to follow is that you cannot, cannot, skimp on your moving supplies.  I truly cannot stress this point enough, reader.  If you are not willing to spend a few dollars when it comes to keeping your belongings safe, then you have no one to blame but yourself when they happen to break during your moving process.  I mean, you do not even have to buy that much, here.  You will need a few boxes for your smaller, miscellaneous items.  For these boxes, you are going to need some packing supplies as well.  Bubble wrap, packing paper, and packing peanuts may cost you a little bit of extra money, but they are going to make an absolutely huge difference when it comes to keeping your belongings safe when they are in the back of your moving truck.

    Which brings me to my next point, reader.  You absolutely have to rent a moving truck if you want to keep your belongings safe as you are moving.  I know that you have thought about using your car to move all of your belongings, but just how effective do you think that is going to be?  Particularly if you stack all of your belongings up in the back of your car, you are going to risk stressing them and putting them in the path of danger.  If take a sharp turn, or, God forbid, you are in an accident, you may break some or all of the belongings that you have stuffed into the back of your standard vehicle.  When you rent a moving truck, though, you know that you are going to be able to arrive at your new home with ease.  You can strap your belongings to the side of your cab, and you can guarantee that you are going to have enough space to keep everything from toppling in on itself.  And if you are only going to be using your moving truck for a day or two, then it is hardly going to cost you a thing.  Thirty or sixty dollars is about what you are going to have to pay, here.

    At the end of the day, you have to take that extra step to keep your belongings safe.  If you are not proactive in these regard, then you are only going to end up stressing yourself out down the road.  Sure, you may be paying a few extra dollars for your boxes, packing supplies, and moving truck, but now you do not have to deal with a bunch of broken belongings.

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  • Guard Your Storage Unit From Theft
    By admin on January 4, 2010 | 128 Comments128 Comments  Comments

    Recently, self storage has been in the New York local news in Onondaga and Oswego Counties regarding the arrest of a group of criminals who lead a string of robberies in nearly 100 storage units in 2009.

    Police departments from several cities worked together to bring the ban of 3 burglars to justice. The criminals will now face serious charges in the many cities where robberies occurred, including Syracuse, NY.

    The news of robberies in the self storage industry is few and far between, but never reassuring for current or would be renters. If you are currently renting storage or think you may need storage there are several steps you can take to protect your belongings and ward off theft.

    First, you should select a self storage property with the utmost discernment. Price is usually the first thing to pop into a person’s mind when they begin to consider renting storage, but they will quickly realize that no space is worth their money if it is not secure.

    For this reason, you should compare the security features at self storage facilities in your local area. If you are storing valuable or sentimental items, then it is worth a few extra dollars each month to place your items in a well monitored and secure location.

    Here are some of the features you should look for to find a safe storage facility.

    Fencing – The property should be completely fenced with a quality, high end security fence. The exception to this rule may be storage facilities in the city that offer all indoor units. If there are no exterior units, then the building itself will serve as a barrier to outsiders gaining access to the property.

    Access Controlled Gate – This ties in to the fencing mentioned above. Once a property is secured by a fence, the entrance needs to be secured and limited so that only tenants can enter the property. In the storage industry, this is referred to as an ‘access controlled gate’. Again, if the property has all interior units, a gate may not be necessary. In this case, access to the building should be restricted by the office manager so that only tenants can enter. In either case, tenants should be given a PIN number unique to their account in order to gain access to the property.

    By assigning individual PINs, the property manager will be able to review a log of who entered the property at what time, should there ever be a need to narrow down this information.

    Video Surveillance – When you speak to the property manager, ask them if they use cameras to record activity on the property. You must be careful here to discern between inadequate and adequate surveillance. If the only camera is at the entrance of the property, this may not serve well enough in the event of accident or theft on the property.

    The most secure storage facilities will use a combination of visible and hidden cameras. The visible surveillance will act as a deterrent for would be criminals and the hidden cameras will capture any suspicious activity.

    Beyond finding the right facility to keep your items safe, there is another way to protect yourself against monetary loss. Many self storage companies offer supplemental insurance policies or premium lease options that will safeguard the loss of your items against negligence or theft.

    Before you take out an extra insurance policy, be sure to read the fine print and see if there are any restrictions on what items may be covered or limits to the amount of coverage. If you are storing items of higher value, there are typically extended policies you can take out to cover the value of your items.

    Fine print in the lease agreement may also restrict the items you can store so be sure to follow the guidelines of the lease. It may seem like a hassle, reading the fine print, but knowing the rules will prevent denied claims, should you have the need to make one.

    Following all these steps is the best way to prevent any loss but really the self storage industry is a very safe and dependable place to store your keepsakes. Once you choose a storage facility that applies these security features you can rest assured your items will be safe.

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  • Choosing the Right and Safe Self Storage
    By admin on April 10, 2009 | 151 Comments151 Comments  Comments

    The first step to hire a store room is to choose the right and safe self storage that meets all your requirements. It should be a place where your stored goods will be safe and secure. Store house services have mushroomed everywhere, and hence choosing the right one is a bit of a tedious task. However, this task can be made simple by considering the few important points listed below.

    Estimate Your Storing Needs

    People use store houses for different reasons. Some use it for storing seasonal items, some for storing valuable documents, some for storing their cars or boats, while some use a safe store room for storing their entire household items before shifting to a new home. Depending upon your storing and safekeeping needs, you should first estimate the volume of space that you require. Since all storing and safekeeping service providers have different sized cargo space units, this will help you in short listing few store room services that offer units in accordance to your needs. Some standard storing and safekeeping unit sizes are 10 X 10 sq feet and 10 X 20 sq feet. Mini units for storing are also available with some cargo space services for small storing and safekeeping needs.

    Budget

    Nowadays, there is a lot of difference in the kinds of store room units and services provided by the warehouses. Thus the prices of these services vary a lot. Hence, you should decide a budget for safekeeping spaces. This will help you in narrowing down your choices, while choosing the cargo space service provider.

    Location

    Location is one of the most important things to be considered while choosing a safekeeping facility. It is important especially if you intend to access your stored items often. A unit located near you will reduce your traveling time and costs. It is also wise to opt for store house that allows access to stored items 24 X 7.

    Facilities

    Decide all the facilities that you want at the storehouse. If you are looking for additional facilities like packing and moving of goods, climate controlled units, car storing space, etc., then you should first find out whether the cargo space provider offers these services or not. For choosing the right and safe self store place, it is important that you visit the storeroom before hiring its services. You should check the basic facilities like cleanliness of the units and storehouse premises. Also, the safekeeping spaces should have adequate lighting and ventilation and should be free from insects and pests. The storerooms should provide facilities like trolleys for moving the goods from one place to another. The cargo spaces should also have friendly and helpful staff.

    Security Arrangements

    Storing and safekeeping services have different kinds of security arrangements. Nowadays, some storehouses employ very tight security arrangements to assure their customers that the stored goods are completely safe at their premises. The security arrangements at safe rooms include private locks for each unit, restricted entry into premises through swipe cards, theft alarms, round the clock security guards, and surveillance through CCTV cameras.

    Discounts

    Once you have short-listed few companies providing safekeeping services that meet your requirements, you should compare their prices. Some companies offer discounts from time to time to keep their cargo space facilities always full. Some companies also offer free or low cost insurance of the stored goods to promote their services. Hence, you should always look for discounts and schemes to get the right and safe store room at cheap prices.

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  • Sales Technique
    By admin on November 20, 2006 | 1 Comment1 Comment  Comments
    “With just one look, I am hooked.”
    How annoying is it when you go to say hi to someone and they don’t look you in they eye or even acknowledge that you are there? It makes me absolutely angry when someone does it to me. It is sometimes disrespectful or you lose trust in the person. Making eye contact gets you one step closer to closing the deal.
    A customer walks up to you and tells you they are looking for what you are selling. You say great and proceed to give the best presentation that you have ever given in your life. The whole time you are looking at your shoes, up in the air, anywhere but in the customer’s eyes. You go to ask for the sale, and the customer says,” I am just looking today. I will keep you in mind.” You can’t figure out what happened. You rack your brain and try to figure out what went wrong. Your information was accurate, you introduced yourself, you found out what they were looking for, and your breath smelled great. Making eye contact shows the customer that you are confident, trustworthy and respectable. Sometimes that could mean the difference between money in your pocket or money walking out the door.
    Written by: Joel Little, experienced salesman and addict of Mike & Ikes.
    Thanks for reading PhoneSmart’s call center blog; the inside view of the self storage industry.

    Your local self storage unit provider in 980 4th Ave. Brooklyn, NY. 11217

    Total Quality Assurance Services Quality Assurance Testing

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  • Response To Call Spike
    By admin on October 25, 2006 | 3 Comments3 Comments  Comments

    Welcome to the self storage blog, our window into the self storage industry.

    After my note yesterday about the unexpected call volume, I got this email form a client. I thought I would share it with you.

    >“Hey Tron,

    Were you able to attribute the high volume spike to any particular geographic region, advertising activity, brand name, or phase of the moon?”

    My answer:

    We had a lot of west coast calls yesterday. It is not unusual to see a lot of west coast calls. Although I suspect the storage market in southern California is much stronger than other areas. We have started tracking call volume by region and initial examination seems to support my theory. The mood of owners and operators at the California Self Storage Association meeting last week in San Diego was very positive. It may be that demand in that market coupled with the high barriers to entry for new players is creating favorable conditions that are creating lasting demand well past the traditional busy season we might expect or that we seem to experience in other areas of the country.
    It may be that the softening of home sales and the leveling off or drop in existing home selling prices is causing a wave of home buying we might not see in that market this time of year. It may also mean people who cannot get what they want for their house are using storage as their space solution rather than buying up to a bigger home.
    I also suspect that it is just demographic and geographic pressure. The mass numbers of people on the move in California must reach many breaking points. It reminds me of interstate traffic patterns when that one extra car enters the roadway five mile north of where you are driving, you are all of a sudden bogged down in bumper to bumper traffic.
    I suspect what is starting to happen is that in big markets like southern Californian and New York City, it only takes a handful of extra storage shoppers coupled with a few store staffers who are busy or out sick and we notice.

    This is something we are gong to have to factor in to our projections.

    Tron Jordheim, Director of PhoneSmart and business blog writer.

    Your local self storage unit provider in 2021 Griffin Rd. Dania Beach FL. 33312

    Total Quality Assurance Services has quality written all over it.

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  • Anyone Got The Fever For A Storage Unit?
    By admin on May 10, 2006 | No Comments  Comments

    Natalie Thomas, ultimate Secret shopper
    Welcome to our Self Storage Blog, a diary of the Self Storage industry.

    Wow, March came in like a lion and April was exciting and May is looking even better.
    The phones are ringing, people are scurrying around, keyboards are tapping and the printer is in top speed. Oh yeah, we are into the busy season.
    The busy season for us also means that it is busy season for you. People are moving, selling their homes, de-cluttering, having garage sales, spring cleaning, coming home from college for the summer, and overall in need of storage. This is good for us and for you. The more our phones ring in the call center means that the offices are too busy to answer the phones. You scratch our backs and we’ll scratch yours. It is a pretty good deal.
    If you are missing calls you are missing out on rentals. Take a look at your occupancy rates, could it use a boost? I bet if you are not using our call center with trained and experienced sales reps you are missing out on rentals. Trust me, we can only help your numbers. We are like having extra sales people without crowding your office.
    If you need information about some of our services, contact us at PhoneSmart, Tron Jordheim, director at 866-639-1715.

    PhoneSmart Your Source for Lead Generation

    Secret Shopping Blog Your inside peek

    Self Storage Search Engine Storage in: Idaho

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  • Proof reading on late night TV
    By admin on September 7, 2005 | 2 Comments2 Comments  Comments

    Last night I was watching the Jay Leno show. He does a funny bit on Monday nights called Headlines. Now the beginning of a show wasn’t very funny because he talked about hurricane Katrina. But by the time he got to headlines, it was time for lighter fare. One of the pieces he showed was a coupon for a self storage facility. There are many of them. It was a coupon from a church bulletin that offered a $1.00 move in special. Who ever put the coupon in the bulletin meant to give something back to the church in return for the ad and offered ten percent of the first month rent as a donation to the church.

    The problem as is that the coupon looked as if it read ten percent of the dollar would be given to the church. I know that’s not what they meant, but you do need to be careful how you promote. Probably many people saw this and laughed or thought it was cheap to give only 10 cents to the church. It’s always a good idea to let several people proofread your marketing materials before you let them out the door. Once they’re gone from your possession you can’t call them back.

    Today I look forward to meeting several vendors and clients here at the self storage association meeting as we set up our booth and get the conference underway. I’m curious to see where everyone feels the industry is and where it is going. And I might even get to work on a few interesting deals, too.

    bye for now, Tron

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