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Picking A Self Storage RentalBy admin on July 3, 2010 | No Comments
Shopping around for a self storage unit can really be kind of tough. I mean, if you have never shopped around for a self storage unit before, then you are not going to know how to save yourself money, how to size up your belongings, or how to evaluate the quality of your potential property manager. Of course, if you are ready and willing to do a little bit of research on the internet, then you are going to find that these are but small obstacles to overcome. If you are truly determined to get your hand on the right self storage unit, then you are going to be able to find it before it ever becomes an issue for you.
Of course, you are going to want to be sure that you are not wasting your money on your self storage unit. Thus, you are going to want to keep your eyes open for all of the moving specials that you can find. These are not going to be all that hard to find. They are going to be offered to you as you are calling around, typically without your provocation. Of course, if you are not hearing the sorts of specials that you want to hear as you are calling around, then you are going to want to be sure that you have all of your notes handy. If one self storage facility, for example, says that it is not going to be able to offer any moving specials, then you are going to want to let them know what you have received from other properties in the area. If they are really looking to secure your business, then they are going to change their tune.
If you are having trouble when it comes to sizing up your belongings, there are a few things that you are going to want to keep in mind. Be sure that your belonging are fully packed before you try to determine how much space they are going to occupy. Really, you are going to surprise yourself with all of the space that you save by packing up your belongings. Second of all, be sure that you are getting rid of the items that you are not going to keep. Even if you know that you are not going to be keeping them, they are still going to throw off your estimates as you are sizing up your belongings.
Finally, reader, you have to be sure that you are making a few quick judgment calls when it comes to your potential property manager. While you may think that good security features are all that you are going to need when it comes to keeping your property safe, you are also going to need some great people watching over your belongings. If your property manager does not actually care about keeping your belongings safe, then you are not going to be able to rest assured that everything is going to stay safe when you leave the facility behind for the night.
As you can see, reader, there is not a whole heck of a lot that goes into keeping your property as safe as possible. You can save all of the money that you need, rent the right size, and get a good property manager without ever breaking a sweat.
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Why Businesses Must Rent Self StorageBy admin on July 18, 2009 | No Comments
As people continue to relocate or downsize their offices more often than ever before, it is obviously necessary to rent self storage corporation. These cargo space units can be used to hold all the excess stuff, seasonal goods and valuables. In fact, storage units may even be a good choice to simply get heavy items out of the way until one has settled down in the new place.
Whether businesses need temporary or permanent storing solutions, warehouse facilities can provide comprehensive services to help resolve stowing needs. There are no lengthy formalities involved in renting a unit. The unit sizes can be upgraded or downsized as per changing requirements. Therefore, if a need like office remodeling or relocation arises, one simply has to rent storehouse and shift the items into the unit.
Today, various companies offer exceptional outstanding facilities to store commercial goods, product samples, business documents and office furniture. Companies offer a wide variety of unit shapes and sizes for commercial uses. Cargo space units can be as small as a small closet or as large as a two-car garage. Small units serve well for storing limited, compact stuff like business archives, CDs or office stationery. However, if one plans to store the entire contents of a large office during a major renovation, it will be a good idea to rent self storage agencies that are quite spacious. Such units will be able to hold even a vehicle or two.
Cargo Space Units – Greatly Beneficial For Businesses
Modern stowing facilities offer exceptional access with wide corridors and single or double roller shutter doors that enable easy storing, access and retrieval of large machinery or equipment. Such outstanding access facilities allow businesses to conveniently store pallet-mounted stock items or heavy shipments on pallets.
Most commercial companies now feature stock management services that authorize them to accept delivery on behalf of their customers and then forward these deliveries directly to the units. Additionally, services that rent self storage may also aid outward collection from units. This way, business owners can save precious time that would have been otherwise spent in waiting for goods to be collected or delivered.
Sales personnel in various businesses are now beginning to realize the benefits of renting a storeroom to keep stock and other promotional equipment in a prime location. These professionals value services like stock management highly as they free up a lot of their time and allow them to focus on promoting and selling their goods. Sales executives can also rest assured that they will have unlimited access to units at the facilities that offer rent self storage .
Sales executives can also enjoy other benefits like freeing up space and keeping the business premises clutter-free. Additionally, since the warehouse facilities feature high security levels, the stock samples and equipment are safe and secure from risks like theft or intentional damage. Security measures at cargo space facilities include monitored entry access, 24×7 patrolling, fire detection systems and close circuit surveillance cameras. Businesses can also consider taking out insurance coverage for the stored items.
Often, businesses face shortage of space because their premises are crowded with product samples and commercial items. Although stowing units come at a cost, businesses highly appreciate rent self storage services since it eliminates the need to move into larger premises when the current space becomes cramped. The additional space created within the business premises can then be utilized for productive purposes rather than simply for storing. In addition, safekeeping facilities may also offer substantial discounts to businesses for renting units on a long-term basis.
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Reason To Rent Self StorageBy admin on April 20, 2009 | 2 Comments
The soaring popularity of rent self storage services all over the world is attributed to the multiple uses of these cargo space services. These places for safekeeping and storing can be put to variety of uses depending on your individual or business needs. Businesses, travelers, students, families and many more use these storehouses for different purposes. These storing and safekeeping facilities are safe and low cost solution to the ever-increasing cargo space needs of people.
Here Are A Few Reasons Why People Use Storing Spaces
On The Move Individuals – Nowadays, people travel to different cities and countries frequently due to their jobs and business. Some go on long vacations. During these times, the homeowners prefer to use warehouses for storing their valuable household items and vehicles. This ensures them peace of mind, as they do not have to worry about theft of goods and vehicles while they are away from their homes. Storehouses also take good care of their vehicles, thus preventing any damage due to long-term luggage compartment.
Shifting To A New Home – People shifting from one home to another, usually rent self storage . It is useful for people who are shifting from a rented house to self-owned house or for people moving from one rented house to another. Storeroom serve as temporary option for such people to store goods till the time they are able to get the possession of the new house. People generally use portable cargo space units. These containers are mobile and can be easily moved from one place to another.
Putting House On Sale – These services come in handy for homeowners planning to put their homes on sale. To make their houses appealing and spacious, the homeowners usually rent store rooms to store their extra furniture and clutter. This helps them in getting better prices for their homes.
De-Cluttering – Every home has many unused things. Most of this stuff includes gifts, ancestral items, items that are no longer useful but kept for emotional reasons, wrong purchases etc. It is not possible to accommodate all these things at home with passing time. People, who do not want to part away with such things, often hire cargo space units to keep the unused stuff. It is a well known fact that a home free of clutter is peaceful and has positive vibes.
During Renovations – People rent store places to keep their valuable items safe, while renovating their homes. During renovations, some items may get damaged due to breakage or painting of the structures. Homeowners, shift their goods to these warehouses for safely store their valuables. This eliminates the hassles of moving goods from one place to another, within the house.
To Create Extra Space – The space requirements of all families are ever increasing. Some families need more space due to the addition of a new family member. Some require more space to accommodate guests or for throwing parties. For creating extra space, families rent store rooms, where they shift some of their items that they do not need frequently.
For Special Needs – Many people buy boats, yachts or recreational vehicles because of their interests. However, storing such stuff at home is not always possible. It is convenient and safe to store such big items at special storehouses made specifically for these purposes, which not only provides space for storing these items but also takes care of their maintenance.
Apart from the above, there are various other reasons for which people use these warehouse services.
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Tips Before You Rent Self StorageBy admin on February 16, 2009 | No Comments
There are a lot of firms from which one can rent self storage depending upon the amenities that they provide. But getting a good property management firm is quite a difficult process because many of the firms that advertise are fraudulent ones and one needs to investigate properly in order to get a firm that is genuine with its performance. Almost all areas of cities and towns are full of storehouses. As more and people are resorting to storing articles in paid storehouses owing to various reasons, the number of storehouses in any given area has increased rapidly. In a given area on an average, one can expect to find about one or two paid storehouses.
One should not rent self storage hastily. He should do careful research and find out about the firm offering the storehouses. He should personally visit the storehouses to get a clear idea of the type and grade of amenities that are being offered. He should also talk out with existing and former clients of the firm to understand the satisfaction levels. The background of the firms that offer the storehouses should be known. Generally, firms that are well established and are in business for a long time are the ones that can be expected to be genuine. Reviews of firms should also be read in newspapers before deciding upon them.
While one goes to rent self storage the first thing that he should look out for is if any person known to him has ever used the storehouses of the firm. The existing or previous clients will almost give the most accurate picture always. Of course the chances of exceptions cannot be ruled out, but they always give the accurate feedback. Generally if people find a storehouse worthy enough they will spread word about it without any explicit enquiries about it. One should contact friends and relatives to find out if they have used the storehouse that he is contemplating to hire. They will clearly tell him about any plus points or lacunae of the storehouses.
Before ones goes to rent self storage areas, talking to people who have had first hand experience with the firm and its storehouses does help to a great extent but there are other things to be considered too. All this will give one a realistic and detailed picture of the firm and its storehouses. One should also visit the storehouses to get an independent opinion of the storehouses. Generally one should opt for a firm that is insured. Genuine firms are insured themselves and they offer insurance in turn also. Insurance should never be neglected because they tend to protect the articles from sudden and unforeseen calamities. Accidents can happen anytime and anywhere, even when everything looks perfect.
Before contemplating to rent self storage from a firm one should see the different types of insurance cover that the firms are offering. Without insurance one can suffer great monetary losses because one cannot make any monetary claims anywhere for the lost assets. One should find out if the insurance is offered for free or for a fee. Many firms have attractive insurance packages to deal with insurance issues. Many of them offer it for free. One should not be under the wrong concept that the home insurance will cover up the articles that are placed in a paid storehouse.
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Self Storage Takes a TeamBy Sarah Little, Blog Executive on December 15, 2006 | No Comments
I’ve been harassing my husband to help me put up our Christmas decorations since November 1st. Every year I am chomping at the bit to unbox my little village, Christmas tree, wreaths, and garland. Joel is less enthusiastic about the whole ordeal. (He’s the one to has to fish the boxes out of the corner of the garage and carry them upstairs.) I have a lot of boxes of decorations; maybe after this season is over and they go back into the boxes I’ll rent a storage unit for them.He had been successful at keeping my Christmas spirit at bay, but I finally won, and he gladly pulled each box into the house and helped me set up the perfect village of Christmas people. We found a compromise. One night we set up everything except the tree, his least favorite task. And the next day, the tree was our project. The key was making it fun for both of us and avoiding the daunting task of doing everything in one night. (I don’t mind staying up all night to wrap lights around a tree.) Instead of insisting that we do it all, I gave in and met him halfway, and he was glad to meet me in the middle.Sometimes we become comfortable in our job positions or we think we know the best way to do things. However, there isn’t necessarily one way to do things. In fact, the best way may be, prepare yourself, some one else’s idea! The best idea you can have is to realize you work with a team of people. Your coworkers can be a valuable resource for learning new sales techniques. Respecting the group or individual opinions and methods will make the business better and the environment happier. And when some one else comes up with a genius idea, TELL THEM, don’t be too proud to let them know they did a great job.Written by Sarah Little, TQA Executive.Thanks for reading PhoneSmart’s call center blog, an inside view of the self storage industry. Your offsite sales force and call center in Columbia, Missouri.Your local self storage unit provider in 2403 Rangeline, Columbia MO 65202
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The Human Element In Self StorageBy Natalie Thomas, blog manager on November 16, 2006 | No Comments
Welcome to PhoneSmart’s self storage blog, a business blog about some of goings on in the self storage industry.
Written by Natalie Thomas, PhoneSmart TQAS executive and business blog writer.This weekend I went to a gambling boat close to where I live. I hadn’t been there in a couple of years and they had updated a few things. The first thing I noticed was that if you want to cash out any credits on the slot machines, the machine printed a “voucher” type coupon. Here I am standing with this slip of paper not knowing what to do next. Some of the people with me explained that the machines no longer pay out money, but instead issue a voucher for money owed. Apparently there was another machine that accepts the voucher and pays you the money. What happened to the cashiers? I guess I was already standing in a room full of machines, what were a few more machines?The self storage industry has a kiosk available for renting self storage units. This kiosk can be placed outside your office and give people access to renting a storage unit around the clock. It checks identification, has you input your information, takes a scan of your fingerprint, takes the rental payment and even can dispense locks. While it does take the human element out of the rental experience, it provides a service to customers that may not be able to rent a storage unit during normal office hours. Just like the gambling boat, some self storage owners are opting to take out the human element to provide a longer time frame for customer service. Is a kiosk right for your self storage business? That is a question that you would have to answer for yourself but I am sure the kiosk company would love to help you make your decision.Your local self storage unit provider in 9580 Potranco Rd. San Antonio, TX. 78245
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Keep em’ InformedBy Natalie Thomas, blog manager on July 19, 2006 | No Comments
Ronald Smith PhoneSmart call center representative give us some valuable advice.
Welcome to the PhoneSmart self storage blog a diary of the self storage industry.
Some information can be essential to making or breaking a reservation. Giving all of the information that the customer needs to make an informed decision is not only a good customer service practice, but it is also a good way to save the store a headache in the long run.One day a friend and I were looking through the Sunday sales ads. We were looking at swimming pools that we wanted to buy. We were trying to compare the price of an 8×30 or 12×30 swimming pool. The 8×30 pool cost around $49.99 and the 12×30 was priced around $89.99. The lesser costing of the two included a pump and instructional DVD. The other ad didn’t say whether the pool included a pump or not. We were thinking about going down to each of the stores and taking a look for ourselves. Fortunately, my friend decided to call Toys R Us and find out whether it has a pump or not. We found out that they both came with a pump and we went with the 8×30 pool.The lesson to be learned from this story is to make sure our customers have the information they need. Make sure to tell them of any other fees or costs associated with renting the unit. If we hadn’t called we would have made the extra trip for no reason because the information was missing in the ad. If we don’t give the customer a piece of information they need, the customer will be upset and tell the staff at the store they weren’t told that. It could very well cost them business. It is better to tell them and let them make their own decision rather that to appear to be dishonest and misleading the customer.Storage Concierge Self Storage in New York
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Step On A Crack…By Natalie Thomas, blog manager on June 6, 2006 | No Comments
Written by Angela Perry, call center rep and trainer.
Welcome to the PhoneSmart self storage blog, a diary of the self storage industry.
There are a lot of beliefs that we have in the storage industry. We deal with a variety of people that are from different ethic and cultural backgrounds. In addition to the storage myths such as climate control units evaporate the moisture in the air, there are Biblical beliefs that have evolved over to the storage industry.Yesterday, on June 5, 2006 I had a few callers reserve a unit for either that day or on the 7th of June. They refused to hold it on the 6th of June 2006. When I received the first call, I did not pay much attention to it. It was the fourth of fifth caller that mentioned it. She said that she take off of work early to come in on the 5th of June before she came in to finalize on the 6th of June. I proceeded with the reservation.As I sit here at work I wonder how the local stores are doing with their rental today. It would be a “hoot” if the stores were at their ultimate high reservation for the day on June 6th, 2006. I am not sure what the day holds but I do know that the theory does not stop at church or at home. I looked at the rates and sizes of the units at different stores. I did this because I am determined to rent a 6X6X6 for $66.66 on 6/6/6!Although I am making light of a situation, we as sales people must remember to be sensitive to our customers and their beliefs. The more comfortable that they are with us that we understand (different from agreeing) their reason for not storing on 6-6-6, the easier it will be to reserve them a unit on 6-7-6.PhoneSmart Your Offsite Sales Solution
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Mean what you sayBy Sarah E. Little, Blog Executive on May 11, 2006 | No Comments
Answering the phone is the easy part. The hard part is when it comes to asking the caller for a credit card. Once the question has been asked the caller’s answer can either be yes or no. Many times the customer does not have the credit card at their fingertips, so as a phone rep we offer to hold while they retrieve their card. I have used the phrase “Take your time, I get paid by the hour.” This way the caller does not feel rushed I have also heard a phone rep say, “Sure I can hold,” Without a bit of qualification this promise can lead to an extensive hold.A lady called me but stated that she did not have her card with her. I asked her if it was nearby and she said that it was. I offered to hold. As she went to get the credit card, I began typing notes for the local manager on the reservation sheet. She and I talked for a little while. 2 or 3 times I said, “Just let me know when you are ready with the card number.” She said that she would and continued talking. Ten minutes into the call, she says hold on and puts the phone down. After 6 minutes of holding (dead air) she came to the phone with her credit card number. She then told me that she had called me from her cell phone and she had just driven home to get her card! I laughed and then ended the phone call quickly. The call was a total time of 21 minutes. Was this too long to hold? Just be careful on what you offer the callers because they just may take you at your word!Property Management Blog The ins and outs of property management
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I was a live person when I started out this morninBy Sarah E. Little on April 13, 2006 | No Comments
Carmen Huff, Phone Smart operator adds a bit of levity to our situation.“I can’t believe I am speaking to a live person!” I cannot tell you how many times I have heard this phrase coming from evening prospects.If Keats were alive today he would have an “Ode to the Sound of a Live Voice”, at least I would like to think so. There are many life circumstances where one must find storage at the last minute, or there are people who wait to find storage at the last minute. Regardless, the fact that they are able to speak to a live person in the evening hours surprises them and gives them a peace of mind that they are able to do so. So much so that they do end up reserving a space that same night, will schedule an office site tour, or they will call back the following morning to do so.I will cut to the chase and make this sweet and short; if someone needs storage, and your company does business with PhoneSmart, I am confident enough to say that the caller will make a reservation or will schedule a site/store tour.Self Storage Education Learn about the Self Storage Industry
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