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  • Furniture Storage – Moving and Packing
    By admin on December 20, 2008 | No Comments  Comments

    The next time you decide to move make a plan well in advance. This is a thought that comes to many minds after a move is made from one location to another, while going through the numerous hassles and problems of relocating. The main problem is faced while packing furniture and making a choice of their warehouse location. The first thought that comes to mind, when we know about relocating is where to store the furniture and how to store them causing no or minimum damages. Furniture storage should be done with care and meticulous planning, because once damaged it is hard to get them in their original form. Many people go shopping for the best moving and packing company of their region to take care of their furniture until they are able to settle down. While others who cannot trust these companies undertake the entire packing and relocating work them.

    There are many factors which need to be considered before you are thinking about furniture storage . The first thing that you need to think about is that, you need to store your furniture on short term basis or long term basis. If it is for a shorter duration then planning may be different, but long term planning needs some more considerations. For long term warehousing, you need to look for warehouses which have climate controlled options. Excessive heat, dampness or chillness may cause permanent damage to your furniture. Moreover, if you are residing in areas of severe climatic conditions then temperature controlled units become necessary. Besides this, you need to see that the place you choose for furniture storage is secured. Usually many companies have their warehouses located far away towards the outskirts of cities. These companies need to be checked with respect to their security measures and accessibility options too. It may happen that being remotely located transportation is a problem or safety may be a problem. It is best to take references from friends and relatives about these places, specially related to security and accessibility. But it is best to choose a facility that is near residential areas or similar places, since in such conditions your commutation costs can be reduced to a great extent.

    When you decide to store your furniture think about the packing phase also, when all your furniture has to be well packed in boxes and crates. Many people prefer to pack the goods themselves while others take the help of professional experts. Professionals can do the best packing for you since they are trained and to a certain extent experts in packing. They can best advice you on packing materials, which items need to packed first, on the placement of items and also their specific placing when they are loaded on trucks and transportation vehicles. Furniture storage experts also advice you on their work procedure and method of warehousing so that you can be assured that

    Furniture storage professionals take care of your worries from the beginning since your plan to move is conveyed to them and by the time their services are hired. The first task that most of the companies do is assessment of goods that need to be packed. They usually visit the client premises to make a physical verification of goods that need to be packed. Once this is done, they make a plan of the entire process and consult you for final approval and suggestions. Once they are confirmed your storing woes are reduced and many a times completely gone as you know your furniture is well stored.

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  • Phone Manners in Self Storage
    By Natalie Thomas, blog manager on January 8, 2007 | No Comments  Comments

    Don’t you love being hung up on? No, I am sure you don’t. I was working last night at my parent’s restaurant and the phone rang. I answered and tried to help out the caller. He wanted to call ahead so his order would be ready when he got there. I explained that we do not do that and he asked to speak to John (my step dad), I told him that John was busy and he was getting upset. He asked if that was some kind of rule and I said yes. He then proceeded to hang up on me.

    Here are some reasons we don’t do call ahead orders; our food is made to order and never sits under any heat lamps, it’s not fair to the other customers who are waiting patiently for their food that they ordered when they got there. I really wanted to call him back and asked if we got disconnected, but I didn’t. Then, he shows up and it took all my power not to walk up to him and let him know that it was very rude to hang up on someone.

    A day doesn’t go by in PhoneSmart’s call center that our representatives will be hung up on. One of reasons our self storage phone script contains a price stall is that some people are really just shopping around for prices and as soon as they get the price they are done with the phone call and sometimes will hang up. It’s a shame that some people can’t just end the call, they have to hang up.

    Where are people’s manners? My only advice is to roll with the punches and don’t let it get you down. Just be positive and hope the next call will work out better.Written by Natalie Thomas, TQAS executive and business blog writer. Thanks for visiting PhoneSmart’s self storage blog, a blog about the self storage industry. PhoneSmart , your offsite sales force call center, located in Columbia, Missouri. Your local self storage unit provider in 2403 Rangeline, Columbia MO 65202 Total Quality Assurance Services Your all in one Quality Assuarance Portal

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