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Sometimes you get some very oddball calls. The other day one of our reps had a call from one of our client stores and the caller said, “I don’t want to store at your store. I want to store at your competitor down the street. I don’t have their phone number. Can you give it to me?”

Now that takes some nerve. Was this a real caller? Was it our client seeing if we would take the bait?

Our Rep Wendy was polite about it and tried to sell the amenities at our client’s store to see if the person might be a real caller and say, “Oh okay, I’ll try you guys”

He persisted in asking for the competitor’s phone number. She wanted to say, “What do you think this is 411? You can dial 411 too you know. Get off my phone!”

She instead told him that he really couldn’t expect her to give him the competitor’s number and that there was another call coming in that she needed to take. She then said goodbye and waited for the next call.

What would possess a person do make such a call? Do they think that the store staff has so little pride in its own facility that they would just give out the competitor’s number like this?

People are something else, aren’t they?

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