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If you want to learn about self storage, then you have come to the right place. The blogs that you will find on this website and other neighboring websites are full of information on the entire storage rental process. You can learn so many techniques when learning about self storage on these sites. You had better get your notebook ready to jot down the most important tips you may ever learn about storage.

Self storage call center sales reps deal with so many hundreds and thousands of storage callers each month that they can give you the ins and outs regarding storage seekers. Self storage call center sales reps also take so many different types of inquiries and most know how to possibly handle each and every one of them. Some self storage call centers also have secret shopping departments. Many secret shopping companies have mastered the fine art of shopping people in the self storage industry. Secret shopping companies have learned how to critique self storage reps in the most effective way so the person shopped can increase their own skills to the best of their ability.

Other topics in these self storage blogs include vehicle storage, boat, RV and trailer storage. There are also blogs about personal storage use versus the business that needs to store all of their files. How should you store your items in your unit in order to make the most of it? Also, you will find when the best time is to rent or even reserve storage to ensure that you will have a unit available for when you need it. You will read about what climate controlled units have to offer and why it could be the right choice for you. You will also learn about all of the different types of storage products readily available at your nearest storage facility to help you with your move. There are blogs about the different sizes offered at self storage properties and which size could be the right size or type of unit choice for you. 

Blogs are becoming more popular everyday and you can probably find a blog website on any certain topic to help give you a better insight about the blog topic itself. Blogs are a great way to learn about a subject and it is entirely free. While the word Blog is a relatively new term, many people know what is means and many of those people have their own blogs. It is simply people talking about their own experiences and passing on that information to help others become more aware of what is involved with that particular topic. Here, this blog website is all about self storage. So take your time and read through them as there are many to choose from. This site tries to cover many topics about the self storage industry and the self storage business. One blog 6 days a week, every week of the year should be posted on this site. Bookmark this page so that you can readily and easily get back to check out the new blogs that are posted. By the way, the blogs are posted by several different employees and guests, so you are sure to hit various different storage topics. Stay tuned for more valuable pieces of self storage information.

Automobile Storage

Michigan Car Storage

Franklin Park Storage
 

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We have just recently changed the way that availability updates are being done.  I know our administration department is extremely happy, not to mention our clients.  There is now a website in which our self storage clients can log on and update their unit mix and availability.  Not only that, but can also manage their leads and reservations online that we send to them.  Everything included, as well as the notes that our Call Center reps took while discussing storage with them. 

The program includes all of the customer’s information, what they were interested in and the price that we quoted to them.  It will show the number of units that are available as well as specials and unit prices.  Self storage owners don’t need to keep a paper trail anymore, as everything is stored on the computer, bringing this process to the 21st Century. Managers can also type in any notes regarding the prospect as well as set reminders as to when they need to call them back. This makes the entire process quick and easy to manage. 

This is another great service that PhoneSmart offers our self storage clients and if you’d like to take advantage of the service, contact us at immediately. We can also give you the sales support needed to catch those missed calls. 

Written by Robin Turner, Call Center Manager

Thanks for reading our self storage business blog, where we talk about life in a self storage call center.

78728 Car Storage

Rent storage at 8514 Liberty Rd, Randallstown, MD 21133

Are you moving to Kansas City, Missouri? Visit our partners at Kansas City, Missouri moving information center.

Find Self Storage at your premier national and local self storage unit finder.

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The self storage industry is always buzzing with trade shows, conferences, seminars, and more. At PhoneSmart, we’re no stranger to self storage associations across the country. We offer call center, secret shopping and sales training to self storage clients nationally and internationally.

Tron will be racking up lots of frequent flyer miles this time of year. His itinerary looks much like a giant Where’s Waldo puzzle so chances are you’ll be able to catch his seminars and roundtable discussions near you.

Take a look and be sure to attend his dynamic seminars:

August 22-24 Missouri Self Storage Association
Tron will be conducting roundtable discussions on Using Call Centers to Create More Rentals.
 
September 5-8 Self Storage Association at Caesar’s Palace, Las Vegas, Nevada.
Meet Sarah Little and Natalie Thomas from PhoneSmart’s Total Quality Assurance department. Tron will also present roundtable discussions, which are always popular.

PhoneSmart will also have a booth there, stop by to find out about our awesome new sales training and secret shopping services.

October 12 Wisconsin Self Storage Association at the Wisconsin Dells.
Tron will do a breakout session on Getting Inside Your Customers’ Minds.

October 30 through November 2 Florida Self Storage Association.
Tron is giving a seminar on Training Your Staff to be Great Sales People.

PhoneSmart will also have a booth at the trade show.

November 8-9 California Self Storage Association
PhoneSmart is a sponsor and Tron will be leading a roundtable discussion on Top Notch Sales Training.

If you’d also like expert advice on quickly getting through airport security lines and effective suitcase packing, then Tron is your man.

Presented by Sarah Little, TQA Account Executive

Thanks for reading our self storage blog. We offer selling solutions to the self storage industry.

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