…At Your Convenience
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Compiled and written by Natalie Thomas, ultimate secret shopper and conveniently located in Columbia, Missouri.
Welcome to the PhoneSmart self storage blog, a diary of the self storage industry.Convenience can mean several things in the self storage industry. It could mean where you are located at compared to where the customer is calling from. It also could be in reference to the gate hours or office hours that are kept at your facility. It might also mean how your units are situated on the property. Whatever way you use the word convenience in your daily talks with customers depends on how it affects your site. We here at PhoneSmart try and make sure to ask the caller if the location is convenient for them. This brings up two things; 1. If the caller is unsure of the location then the phone rep can then help the caller with directions to the site and 2. You might have more than one location in an area and the caller might be closer to another site.
Here are some other ways to relay the meaning of convenience;Within easy reach
Handy
All in one place
No more endless searching
Combines the most outstanding features
Versatile
Simplifies
One-stop shopping (Do you have an office of moving and storage supplies?)
Fast, easy access
Strategically located
Just a short stroll from…
Located right in the heart of…
You won’t have to shop around
Accessible
Fits your schedule
Eliminates the need for…
…at your convenience
We’re flexible when it comes to __________Try using one or more of these phrases on your next customer call or walk in. The customer will appreciate you bringing convenience to their attention.Storage Concierge Self Storage in New Jersey
Storage Concierge Self Storage in New York
Storage Concierge Self Storage in Louisiana
Disclamer: This entry is intended to promote our partner StorageMart and some or all participants received compensation.
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