A Little Breathing Room

A 2,000 square foot cubicle!

Can you imagine such a thing? Anyone who has ever sat in a cubicle for any amount of time is currently experiencing a rush of joy and elation. Sorry to burst your bubble, but such a thing is too good to be true.

The reps in our call center sit in cubicles while on the phone. Since the time I was put on bed rest, I’ve been sitting in a cubicle of my own sorts. Although I don’t have upholstered mauve walls surrounding three sides of me, I have been staring at the same wall for two months, and counting. I’ve come to realize that it’s not the size of the space that matters as much as how often you’re allowed to get up and stretch from that space.

PhoneSmart has very generous rules that allow their employees a break from what could otherwise become a mind-numbing existence. Every employee is allowed a 10 minute break once an hour. They are allowed to get up, go outside, go across the street to the gas station, stretch, grab a bit to eat or anything they can dream up within 10 minutes. Of course, only one person can be up at a time, but this is still the most liberal call center practice I know of. 

Even the genius minds who thought up baseball know the people sitting in those chairs, packed so close together you can’t have an entire elbow on the arm rest, need a seventh inning stretch. Consider the amount of time your employees spend in the same place and how often they have an opportunity to get up and breathe a little.

As for me, I would be glad to get outside. I’d even volunteer to mow the grass!

Written by: Sarah Little, TQA Executive and Blog Editor.

Thanks for reading our business blog and self storage diary. We know the sales and self storage industry inside and out.

PhoneSmart is your offsite sales force and call center in Columbia, Missouri.

Need some extra space? Rent a storage space at 4400 S. 13th St, Milwaukee, WI 53221

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Disclamer: This entry is intended to promote our partner StorageMart and some or all participants received compensation.

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